Robin R. Buchanan
Trenton,NJ
Summary
Highly motivated person thrives in high-pressure environments. Excellent financial reporting, budget forecasting, management and team-building skills. Over 10 years experience in team-based financial departments.
Overview
10
10
years of professional experience
Work History
Front End Supervisor
The Home Depot Inc
Ewing, NJ
02.2023 - Current
- Monitored cash drawers in checkouts to verify adequate cash supply.
- Managed customer complaints and rectified issues to complete satisfaction.
- Delegated work to employees based on shift requirements, individual strengths and unique training.
- Managed opening and closing procedures by reconciling sales records and cash transactions.
Administrative Assistant/Mobile Notary Closing Agent
Signature Notary Agency
Trenton, NJ
06.2022 - Current
- Oversee the day-to-day operations of the business from the appointment setting to bookkeeping
- Handle invoicing the clients for proper processing of payments through deposit
- Explained documents to customers and obtained signatures to meet closing requirements.
- Facilitated closing processes between lender, mortgage companies, buyers and sellers.
Team Lead
AnnieMac Home Mortgage
Mt Laurel, NJ
07.2020 - 08.2022
- Over saw loan ordination as part of the Consumer Direct division responsible for 100+ inbound calls from consumers.
- Assigned projects and distributed tasks to team members as per area of expertise.
- Creating and managing relationships with business partners to drive business such as Realtors, Lawyers, and CPA with a 20% growth in business
Mortgage Consultant
Acre Mortgage & Financial, Inc
Marlton, NJ
01.2018 - 07.2020
- Analyzing credit documents and loan application review for regulatory guidelines and standards
- Identified lending risks and implemented strategies to reduce loan defaults.
- Gathered client debt, credit and income information to determine loan eligibility.
Wholesale/Correspondent Account Executive
Planet Home Lending, Eastern
Tampa, and
07.2016 - 10.2017
- Ensured continuous workforce development by providing in-person and online training on financial products and software for 100-200 people at each month.
- Built and cultivated mutually beneficial relationships by initiating communications and identifying opportunities with small to mid-size mortgage brokers. Growing the new business by 10% month over month.
Internal Wholesale/Correspondent Account Executive
AnnieMac Wholesale
Mount Laurel, NJ
02.2015 - 07.2016
- Started with accounts that were closed or inactive cold called to generator new relationships achieving goals for new production.
- Created organizational structure to pipeline sales opportunities from new, important partners.
Internal Wholesale/Correspondent Account Executive
New Penn, New Rez
Plymouth Meeting, PA
01.2015 - 07.2016
- Maintain current correspondent and wholesale brokerage relationship
- Generated new business to add to the growing pipeline.
Financial Advisor
Prudential Insurance Company of America
Marlton, NJ
01.2014 - 01.2015
- Licensed Held Property, Causality, Life, Health, Series 6
Skills
- Customer Service
- Financial Risk Analysis
- Loan Documentation
- Account Management
- Regulatory Standards
- Credit Analysis
- Relationship Building
- Notary Public
- Ops Risk Management
- Business Development
Additional Information
- SAFE CERT- Licensed NMLS 1469715 NJ, PA Notary License NJ 50197926 Robin Buchanan
Timeline
Front End Supervisor
The Home Depot Inc
02.2023 - Current
Administrative Assistant/Mobile Notary Closing Agent
Signature Notary Agency
06.2022 - Current
Team Lead
AnnieMac Home Mortgage
07.2020 - 08.2022
Mortgage Consultant
Acre Mortgage & Financial, Inc
01.2018 - 07.2020
Wholesale/Correspondent Account Executive
Planet Home Lending, Eastern
07.2016 - 10.2017
Internal Wholesale/Correspondent Account Executive
AnnieMac Wholesale
02.2015 - 07.2016
Internal Wholesale/Correspondent Account Executive
New Penn, New Rez
01.2015 - 07.2016
Financial Advisor
Prudential Insurance Company of America
01.2014 - 01.2015