Robin Reardon
Barfield Clinic
Murfreesboro,TN
9
years of professional experience
Skilled medical office professional with a strong background in employee scheduling, prior authorizations, phlebotomy, and patient referrals. Proven ability to streamline office procedures, ensuring timely access to care while maintaining accurate electronic health records and enhancing patient satisfaction.
Work History
Medical Assistant/Receptionist
5 Years 4 Months- Coordinated patient scheduling and appointment management to optimize clinic workflow.
- Assisted in patient intake processes, ensuring accurate data entry and documentation.
- Managed electronic health records using AthenaOne, enhancing information accessibility.
- Collaborated with healthcare providers to streamline communication and care coordination.
- Educated patients on clinic services and procedures, improving overall patient experience.
- Coordinated patient referrals to ensure timely access to necessary medical services.
- Managed prior authorization requests to ensure compliance with insurance policies and protocols.
Phlebotomist
1 Year 1 Month- Collected blood samples using venipuncture and capillary methods, ensuring patient comfort and safety.
- Maintained accurate records of blood sample collection and processing for laboratory analysis.
- Trained new staff on phlebotomy techniques and safety protocols to enhance team efficiency.
- Streamlined sample labeling processes, reducing errors during specimen transport to testing facilities.
Certified Nursing Assistant
1 Year 8 Months- Provided compassionate care to residents, ensuring comfort and dignity in daily activities.
- Assisted nursing staff with patient assessments and documentation for accurate health records.
- Implemented infection control measures, promoting a safe environment for residents and staff.
- Led initiatives to enhance resident engagement through recreational activities and social events.
Education
High School Diploma
Certified Phlebotomy Technician (CPT)
Skills
Medical office procedures
Prior authorization process
Medical receptionist experience
Insurance verification
Patient referrals
Benefit coverage
Schedule management
Timeline
Medical Assistant/Receptionist
Barfield Clinic
04.2021 - CurrentRead More
Phlebotomist
Birdrock Laboratories
03.2020 - 04.2021Read More
Certified Nursing Assistant
Boulevard Terrace Rehabilitation And Nursing Center
09.2017 - 05.2019Read More
Allied Health Careers Institute
Certified Phlebotomy Technician (CPT)
Read More
Siegel High School
High School Diploma
Read More