Robinson Bracamonte
Plano,TX
Summary
Experienced with customer relationship management, ensuring high levels of customer satisfaction and retention. Utilizes persuasive communication techniques to drive sales and foster customer loyalty. Track record of effectively collaborating with team members to achieve sales objectives and maintain positive store environment.
Diligent with solid background in retail sales and customer engagement. Demonstrated success in driving store sales and enhancing customer satisfaction through effective communication and product knowledge. Proven ability to utilize problem-solving skills and teamwork to meet customer needs and achieve sales targets.
Sales professional with proven track record in retail environments, focusing on customer interaction and sales growth. Known for reliability and adaptability in meeting dynamic customer needs and market conditions. Possesses strong communication and collaboration skills, contributing to team success and consistent achievement of sales goals.
Overview
4
4
years of professional experience
Work History
Sales Associate
Cycle Gear
Plano, TX
05.2025 - Current
- Built and maintained strong relationships with customers, resulting in a high rate of repeat business and referrals
- Provided exceptional customer service, resolving inquiries and complaints promptly to ensure customer satisfaction
- Contributed to the achievement of store goals by actively upselling products and suggesting complementary items
- Maintained a clean and organized work environment to enhance the shopping experience for customers
- Effectively communicated promotions, discounts, and special offers to customers at the point of sale
- Demonstrated excellent time management skills by efficiently handling multiple tasks simultaneously during busy periods
Sales Associate
Columbia Sportswear
Allen, TX
09.2024 - 02.2025
- Built and maintained strong relationships with customers, resulting in a high rate of repeat business and referrals
- Provided exceptional customer service, resolving inquiries and complaints promptly to ensure customer satisfaction
- Collaborated with team members to create visually appealing merchandise displays that increased foot traffic and sales
- Assisted in inventory management by conducting regular stock checks, restocking shelves, and placing orders as needed
- Maintained a clean and organized work environment to enhance the shopping experience for customers
- Effectively communicated promotions, discounts, and special offers to customers at the point of sale
- Demonstrated excellent time management skills by efficiently handling multiple tasks simultaneously during busy periods
- Collaborated with cross-functional teams such as marketing and operations to implement promotional campaigns effectively
- Provided exceptional customer service, ensuring positive shopping experiences for all customers.
- Assisted in inventory management, maintaining accurate stock levels and organization of merchandise.
- Educated customers on product features and benefits, enhancing product knowledge and satisfaction.
- Collaborated with team members to achieve sales targets and improve overall store performance.
Bookseller/Cashier
Barnes & Noble
Allen, TX
08.2022 - 10.2022
- I received payments and issued receipts, and gift-wrapped packages, and kept track of all cash and credit transactions. Attended customers calls and also did the inventory
Cashier
CiCi's Pizza
Plano, TX
01.2022 - 05.2022
- Greet guests and answer any questions
- Promote products and menu items
- Handle and process customer payments
- Issue receipts and refunds as necessary
- Handle and resolve customer complaints
- Maintain a clean and tidy counter area
- Restock items needed for counter area
Education
Engineering (Dual Credit Associates) -
Collin College
Allen, TX01-2027
Certification Of Completion Level 2 - Electronics Engineering and Technology
Collin College
Plano, TX12.2025
Certification Of Completion Level 1 - Electronics Engineering and Technology
Collin College
Plano, TX01.2025
High School - Student
Plano Senior high school
Plano, TX06.2024
Computer Programming - Training
Collin College
Plano, TX11.2022
Bachelor of Arts - International Studies Concentration in Business
University of North Texas
Denton, TX01-2028
Skills
- Customer service
- Teamwork and collaboration
- Time management
- Problem-solving skills
- Listening skills
- Multi-tasking strength
- Problem-solving
- Excellent people skills
- Reliable and punctual
- Goal oriented
- Exceptional customer service
- Relationship building
- Outgoing personality
- Cash handling
- Money handling
- Flexible schedule
- Verbal/written communication
- Cash register operation
- Client service
- Product sales
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
Sales Associate
Cycle Gear
05.2025 - Current
Sales Associate
Columbia Sportswear
09.2024 - 02.2025
Bookseller/Cashier
Barnes & Noble
08.2022 - 10.2022
Cashier
CiCi's Pizza
01.2022 - 05.2022
Certification Of Completion Level 2 - Electronics Engineering and Technology
Collin College
Certification Of Completion Level 1 - Electronics Engineering and Technology
Collin College
High School - Student
Plano Senior high school
Computer Programming - Training
Collin College
Engineering (Dual Credit Associates) -
Collin College
Bachelor of Arts - International Studies Concentration in Business
University of North Texas