Robin Witt-Aiello
Villa Park,IL
Summary
Approachable Leasing Manager talented at providing outstanding customer service to both prospective and current residents. Adept at ensuring community occupancy and compliance with all regulations and standards. Proficient in aiding the management and leasing team in maintaining property standards.
Overview
22
22
years of professional experience
1
1
Certification
Work History
Leasing Manager
McCaffery Interests
06.2013 - Current
- Managed daily and weekly marketing and leasing plans.
- Trained leasing professionals on regulatory requirements, company policies, and office procedures.
- Conducted property showings to highlight features, answer questions, and redirect concerns to close contracts.
- Collected, completed, and processed lease applications.
- Established key relationships with potential leasers and renters.
- Established strong, professional relationships with residents by promoting team collaboration and delivering exemplary service.
- Responded to messages and inquiries from various parties and used well-developed active listening and open-ended questioning skills to promote quick issue resolution.
- Closing Ratio averages 68%
- Introduced and monitored effective lease renewal programs to maintain high occupancy rates
Leasing Director
Lincoln Property
07.2003 - 02.2005
- Followed-up with potential accounts and managed daily and weekly marketing and leasing reports.
- Developed and implemented resident activities and identified problem vacancies.
- Created proposals, lease offers and documents for incoming and current tenancies.
- Reviewed aged vacancies, market-ready apartments and models and completed and updated market surveys.
- Greeted clients, showed apartments, and prepared leases.
- Verified tenant incomes and other information before accepting lease applications.
- Inspected properties before and after new tenant move-ins to schedule maintenance, cleaners, and other services.
Leasing Consultant
Lincoln Property
07.2001 - 07.2003
Education
Associate of Arts - Education
William Rainey Harper College
Palatine, ILNo Degree - Education
Illinois State University
Normal, ILSkills
- Emergency Response
- Department Planning
- Vast Knowledge of community and township
- Leasing Reports
- Key Relationships
- Tenant Communication Skills
- Leading Meetings
- Property Tours
- Maintaining Closing Ratios
- Report Writing
- Property Showing
- Event Planning
- Performance Assessment
Certification
- Licensed Real Estate Residential Leasing Agent
Timeline
Leasing Manager
McCaffery Interests
06.2013 - Current
Leasing Director
Lincoln Property
07.2003 - 02.2005
Leasing Consultant
Lincoln Property
07.2001 - 07.2003
Associate of Arts - Education
William Rainey Harper College
No Degree - Education
Illinois State University
Similar Profiles
Amy SchultAmy Schult
Property Manager at McCaffery Interests, Inc.Property Manager at McCaffery Interests, Inc.
ALI SCHWARTZALI SCHWARTZ
PROPERTY MARKETING & EVENT MANAGER, LINCOLN COMMON at MCCAFFERY INC.PROPERTY MARKETING & EVENT MANAGER, LINCOLN COMMON at MCCAFFERY INC.
Yasemin BULUTYasemin BULUT
Summer Intern at Professor Peter MccAfferySummer Intern at Professor Peter MccAffery