Dejuan Armstead
Atlanta ,GA
Summary
Focused on bringing consistent results through a tenacious and hardworking approach to managing leasing operations. Well-versed in recordkeeping, reporting and regulatory requirements. Analytical and detail-oriented leader skilled at directing team members and maintaining smooth day-to-day functions.
Overview
3
3
years of professional experience
Work History
Leasing Manager
GoldOller Real Estate Investments
Atlanta, GA
09.2022 - Current
- Managed daily and weekly marketing and leasing plans
- Trained leasing professionals on regulatory requirements, company policies, and office procedures
- Conducted property showings to highlight features, answer questions, and redirect concerns to close contracts.
- Collected, completed, and processed lease applications.
- Established key relationships with potential leasers and renters.
- Monitored performance of individual leasing agents and coached on successful stategies
- Explained terms of lease and amounts to be paid to tenants.
- Established strong, professionals relationships with residents by promoting team collaboration and delivering exemplary service.
- Responded to messages and inquiries from various parties and used well-developed active listening and open-ended questioning skills to promote quick issue resolution.
- Created and submitted daily reports on leasing activities.
- Worked with property managers to maintain market readiness and facilitate smooth transitions
- Ensured compliance with all state and local laws regarding fair housing practices.
- Assisted in the preparation of marketing materials for vacant units.
Leasing Consultant
Reserve Communities
Morrow , GA
12.2020 - 08.2022
- Greeted Clients, showed apartments, and prepared leases.
- Verified tenant incomes and other information before accepting lease applications.
- Assisted prospective tenants in paperwork completion and other logistics to facilitate smooth move-in processes.
- Responded to messages and inquiries from various partied and used well-developed active listening and open-ended questioning skills to promote quick issue resolution.
- Maintained accurate records of prospective renters, applications and leases.
- Inspected properties before and after new tenant move-ins to schedule maintenance , cleaners, and others services.
- Conducted property showings to highlight features, answer questions, and redirect concerns to close contracts.
- Collected rent and tracked resident payments and information in computer system.
- Kept records accurate, detailed and fully complaint with reporting requirements to meet state, local, and federal housing requirements.
Education
BBA - Business Administration
Clayton State University
Morrow, GA12-2024
Skills
- Property Tours
- OneSite
- Key Relationships
- Performance Optimization Strategies
- Leasing Reports
- Fair Housing Laws Knowledge
- Emergency Response
- Resident Relations
- Yardi
- Snappt
- Social Media Marketing
Timeline
Leasing Manager
GoldOller Real Estate Investments
09.2022 - Current
Leasing Consultant
Reserve Communities
12.2020 - 08.2022
BBA - Business Administration
Clayton State University