Robyn Cox
Herrin,IL
Summary
Dedicated Receptionist with excellent experience in industry. Maintains professional appearance and demeanor and expertly completes assigned tasks with focus on quality. Dependable and quick-learning team player with effective communication and organization skills.
Overview
16
16
years of professional experience
Work History
Receptionist
Southern Illinois Dermatology
04.2014 - Current
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Confirmed appointments, communicated with clients, and updated client records.
- Kept reception area clean and neat to give visitors positive first impression.
- Answered phone promptly and directed incoming calls to correct offices.
- Handled cash transactions and maintained sales and payments records accurately.
- Managed multiple tasks and met time-sensitive deadlines.
- Maintained confidentiality of information regarding clients and company.
- Provided clerical support to company employees by copying, faxing, and filing documents.
Homemaker Aide
Williamson County Programs On Aging
06.2007 - 08.2013
- Addressed client household needs with meal preparation, housekeeping and transportation.
- Completed dusting, washing dishes, laundry, and vacuuming for patients.
- Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
- Provided companionship and emotional support to enhance mood and quality of life.
- Supported client dignity and independence, by assisting with bathing, dressing and grooming.
Education
High School Diploma -
Marion High School
Marion, IL05.2002
Skills
- CPT Coding
- HIPAA Guidelines
- Reminder Calls
- Scheduling Tests and Procedures
- Patient Eligibility Requirements
- Payment Scheduling and Collection
- Patient Relations
- Telephone Etiquette
- Route Messages
- EMR Systems
- Medical Billing and Coding
References
Gerri Dyer Michele Ahne
Carbondale Il 62901 Carterville Il 62948
P:618.924.2483 P:618.925.1456
Timeline
Receptionist
Southern Illinois Dermatology
04.2014 - Current
Homemaker Aide
Williamson County Programs On Aging
06.2007 - 08.2013
High School Diploma -
Marion High School