Robynn Midkiff
Tucson,AZ
Summary
Hardworking Sales Associate committed to driving high sales in both slow and busy shifts. Organized and patient individual polished in handling customer complaints and replenishing stock. Flexible and outgoing team player commended for demonstrating honesty and integrity with customers, team members and supervisors.
Engaging Sales Associate committed to providing outstanding customer service and maximizing sales. Focused on team support and customer relationship building. Persuasive and friendly individual poised to consistently exceed performance standards and sales targets.
Overview
36
36
years of professional experience
1
1
year of post-secondary education
Work History
Sales Associate
Goodwill
Northridge, California
01.2018 - 08.2019
- Assisted customers in locating and selecting merchandise.
- Maintained cleanliness and organization of sales floor displays.
- Processed sales transactions accurately using point-of-sale system.
- Provided exceptional customer service to enhance shopping experience.
- Educated customers about donation programs and their impact.
- Helped customers find specific products, answered questions, and offered product advice.
- Greeted customers and provided exceptional customer service.
- Performed cashier duties such as accepting payments, issuing receipts and counting money back change.
- Handled customer complaints in a professional manner.
- Worked with fellow sales team members to achieve group targets.
- Assisted customers with product selection, sizing and styling.
Assistant Nurse Manager
West Hills Hospital
West Hills, California
01.1984 - 02.2014
- Assisted in managing nursing staff schedules and patient assignments.
- Coordinated communication between healthcare team members and patients.
- Supported nursing staff in implementing patient care protocols and procedures.
- Facilitated staff training sessions on best practices and compliance standards.
- Monitored patient care quality to ensure adherence to hospital policies.
- Participated in daily rounds to discuss patient progress with the medical team.
- Collaborated with administration on staffing needs and resource allocation.
- Collaborated with physicians, administrators, and other healthcare personnel to provide comprehensive patient care services.
- Assessed effectiveness of patient interventions to maintain quality care.
- Cared for patients directly with various nursing tasks such as administering medication.
- Reviewed medical charts for accuracy and completeness according to established standards.
- Collaborated with physicians and other staff to maintain continuum of care.
- Monitored daily operations of the nursing department, including budgeting, scheduling, and policy implementation.
- Mentored new employees through orientation programs.
- Incorporated evidence-based nursing into practice environment.
- Provided education regarding disease processes and treatments to nurses, physicians, families, and other healthcare providers.
- Resolved conflicts between staff members or between staff members and patients and families in a professional manner.
- Recruited, hired and evaluated staff to take corrective action and meet departmental goals.
- Assisted in the development of policies and procedures for clinical operations.
- Monitored and documented patient care to oversee employee and patient safety, hygiene, and protection.
Education
Bachelor of Science - Nursing
Coe College
Cedar Rapids, IA 09.1979 - 09.1980
Skills
- Customer service
- Sales transactions
- Staff training
- Patient care
Timeline
Sales Associate
Goodwill
01.2018 - 08.2019
Assistant Nurse Manager
West Hills Hospital
01.1984 - 02.2014
Bachelor of Science - Nursing
Coe College
09.1979 - 09.1980