Rocco Ruiz

Help individuals find a solution to get out of debt.

• Developed strong relationships with clients by demonstrating empathy, understanding their financial circumstances, and offering personalized assistance throughout the debt resolution process.
• Used targeted questioning strategies to discover insight on prospect needs and requirements.
• Achieved departmental goals by developing and executing strategic plans and performance metrics.

• Helped local smaller business owners get their name/brand out to over 20,000+ fans at the local professional sports team stadium.
• Developed sales leads and uncovered new business opportunities through prospecting and cold calling.
• Helped customers in determining design and layout of sold and spec ads.
• Educated clients on specific marketing strategies to increase client sales and overall promotion effectiveness.

• Offered each customer top-notch, personal service and polite support to boost sales and customer satisfaction.
• Followed-up on warm Internet leads and responded to customer questions about vehicle availability, price and options while fielding inquiries from various marketing websites.
• Resolved customer concerns regarding loan financing and warranties.
• Met customers on lot and in showroom to discuss available vehicles and options.

• Received and restocked product, keeping sales floor shelves full and ready for customers' purchases.
• Served customers in-store and by telephone to answer questions and place orders.
• Issued parts to technicians to complete customers' repairs.
• Removed safety hazards, soiled items and trash from customer areas.
• Parked and retrieved cars according to customer needs.
• Moved cars around lot to increase space efficiency.

• Maintained all cars technology updates and requirements for delivery.
• Thoroughly explained the car technology to customers after purchase, with follow ups.