Rochelle Adams
Saint Paul,MN
Summary
Dynamic and compassionate healthcare professional with a proven track record at MHealth Fairview, enhancing patient care and optimizing medication management. Excelled in insurance verification and emotional support, significantly improving patient financial experiences. Skilled in prescription processing and offering compassionate caregiving, adept at fostering team collaboration and maintaining confidentiality in line with HIPAA standards.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Pharmacy Liaison
MHealth Fairview
05.2022 - Current
- Work closely with doctors and care team.
- Review medications and work with pharmacist to ensure they are working safely and well.
- Help patients learn about what their insurance will cover.
- Get any needed authorizations from insurance companies.
- Arrange to have medication delivered to patients home, infusion center or for pickup at a Fairview Pharmacy.
- See if you are able to get help with paying for your medicines
Personal Care Assistant
Abbey Care Inc Home Health
04.2017 - Current
- Transported individuals to events and activities, medical appointments, and shopping trips.
- Contributed to positive home atmosphere by engaging clients in conversation and recreational activities tailored to their interests.
- Supported clients'' mental health by actively listening to concerns and offering compassionate companionship during challenging times.
- Provided safe mobility support to help patients move around personal and public spaces.
Patient Financial Advocate
Fairview Specialty Pharmacy
12.2014 - 05.2021
- Enhanced overall hospital revenue by identifying opportunities for cost savings while still prioritizing patient needs.
- Improved patient financial experiences by providing comprehensive guidance on payment options and assistance programs.
- Ensured smooth operations within the finance department by regularly updating policies and procedures according to industry best practices.
- Facilitated prompt payments from insurers by submitting accurate claims documentation and proactively addressing any issues that arose during processing.
Education
Diploma - Medical Assistant
Everest Institute
Eagan, MN06-2008
Skills
- Prescription Processing
- Detail Oriented
- Insurance Verification
- Interpersonal abilities
- Emotional Support
- Compassionate Caregiving
- Behavior Management
- Compassionate patient care
Certification
- Certified Pharmacy Technician (CPhT) - Pharmacy Technician Certification Board (PTCB).
Timeline
Pharmacy Liaison
MHealth Fairview
05.2022 - Current
Personal Care Assistant
Abbey Care Inc Home Health
04.2017 - Current
Patient Financial Advocate
Fairview Specialty Pharmacy
12.2014 - 05.2021
- Certified Pharmacy Technician (CPhT) - Pharmacy Technician Certification Board (PTCB).
Diploma - Medical Assistant
Everest Institute
Similar Profiles
Melanie RodriguezMelanie Rodriguez
Financial Navigator at MHealth FairviewFinancial Navigator at MHealth Fairview
Colby SchwandtColby Schwandt
Laboratory Staffing Coordinator at Mhealth FairviewLaboratory Staffing Coordinator at Mhealth Fairview
Nickson KihimaNickson Kihima
Registered Nurse at Mhealth FairviewRegistered Nurse at Mhealth Fairview