ROCIO ALVAREZ
Schertz,TX
Summary
Versatile Property Manager and licensed real estate professional offering 15 years of experience in industry. Seasoned professional with talents for leveraging knowledge of current real estate trends to maintain properties and retain occupants. Expertise in tenant relations, sales, marketing and business transactions.
Overview
15
15
years of professional experience
1
1
Certification
Work History
COMMUNITY MANAGER
5th AVENUE PROPERTIES
03.2022 - 01.2023
- Hired as property manager of Aspire at Live Oak Apartments, 240 units.
- Developed annual operating budgets and forecasts, as well as sales and marketing plans.
- Analyzed operational information for impact on ROI, identified trends and recommended appropriate adjustments.
- Streamlined operations by communicating efficiently with clients, keeping meticulous records, budget management, and internal collaboration.
COMMUNITY MANAGER
ROSCOE PROPERTIES
08.2018 - 01.2022
- Hired as property manager of Bungalow 09 Apartments, 208 units
- Expectation goals for community; to stabilize occupancy from top-80's % occupancy to mid-90's % occupancy, create-implement a realistic operation budget, and to train office staff for promotion within company
- Within 4 months community occupancy was stabilized to mid-90's %, proposed budget was approved by ownership, assistant manager was promoted to community manager and leasing agent was promoted to assistant manager
- Awarded ‘Property of the year' for excellent performance
- Promoted to property manager of Remington Ranch Apartments, 180 units
- Expectation goals for community; to maintain occupancy on top-90's % with a 5% rent increase, trained assistant manager for promotion, follow high demand marketing program set by ownership and increase resident retention.
COMMUNITY MANAGER
FIRMUS MANAGEMENT
11.2017 - 08.2018
- Hire as property manager of Algarita Lakeside Apartments, 293 units
- Property at takeover was in low 60% occupancy with high delinquency of 40k
- Within 6 months stabilized property to 85% occupancy and low delinquency of less then 2%
- Interior renovation project at take over was completed to 75%, coordinated renovations to full completion
- Supervise total of 8 employees, 3 office staff and 5 maintenance staff.
COMMUNITY MANAGER
NEXUS REALTY
01.2015 - 01.2017
- Hired as Assistant Manager at Urbana Apartments, 204 units
- At hire time community was suffering distress due to occupancy and renovation project
- Occupancy was in low 70's % within 5 months' occupancy increase to mid-90's %
- Awarded ‘Rising Star of the year' as recognition of excellent performance
- Promoted to Nest Apartments within a year to Community Manager, occupancy percentage at takeover was in mid 60's %
- Stabilized community and occupancy to top 90's %
- Prepared community for sale after renovation project and finalized sale
- Awarded ‘Top NOI' and ‘Manager of the year' for exciting expectations on performance of community
- Supervised total of 5 employees, 2 office staff and 3 maintenance staff.
COMMUNITY MANAGER
ARBOR PROPERTIES
01.2008 - 01.2013
- Hired as Leasing Agent at Avalon Apartments, 208 units, promoted within a year to Community Manager at Hunters Ridge Apartments 81 units, due to excellent performance in leasing, administrative and management aspects
- Recognized for performance at Hunters Ridge, assigned to property with only 37% of occupancy at take over and recuperated occupancy at mid-90's %
- Established all needed accounts for proper operations of community, continuously supervised remodeling projects and maintenance repairs due to previous management of community and addressed all management issues to bring property to satisfying working condition.
Education
CAM Training -
San Antonio Apartment Association
Real Estate License
The CE Shop
Skills
- Appfolio Software
- Yardi Software
- Tenant and Eviction Laws
- Financial Budgeting and Reporting
- Facility Repair Reporting
- Leasing and Sales
- Property Tours and Inspections
- Payment Management
Referrals
Upon request, letter of recommendation and references
Certification
- Real Estate License - October 2023
Languages
Spanish
Native or Bilingual
Timeline
COMMUNITY MANAGER
5th AVENUE PROPERTIES
03.2022 - 01.2023
COMMUNITY MANAGER
ROSCOE PROPERTIES
08.2018 - 01.2022
COMMUNITY MANAGER
FIRMUS MANAGEMENT
11.2017 - 08.2018
COMMUNITY MANAGER
NEXUS REALTY
01.2015 - 01.2017
COMMUNITY MANAGER
ARBOR PROPERTIES
01.2008 - 01.2013
CAM Training -
San Antonio Apartment Association
Real Estate License
The CE Shop
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