Rocio Garcia
Quarryville,PA
Summary
Skilled and personable Bilingual Certified Medical Assistant, with strong abilities to perform both administrative functions and Medical procedures.
Overview
16
16
years of professional experience
1
1
Certification
Work History
Medical Assistant
USD Health
Downingtown, PA
06.2018 - Current
- Assisted patients in obtaining vital signs including blood pressure.
- Documented medical histories, medications, and allergies.
- Prepared patients for examinations
- Supported providers during office visits and minor procedures.
- Educated patients on colonoscopy and endoscopy preparation instructions and dietary modifications.
- Biologics prior authorization
- check in, check out, schedule patient for procedures
Receptionist
Family Practice Associates
West Grove, PA
11.2016 - 06.2018
- Managed patient check-in and appointment scheduling using electronic health record systems.
- Coordinated communication between patients and medical staff, ensuring clarity and efficiency.
- Maintained accurate patient records, enhancing data integrity and accessibility for healthcare providers.
- Assisted in insurance verification processes, prior authorization for radiology and medication.
Medical Receptionist
LCH Health Center
Kennett Square, PA
06.2010 - 11.2015
- Managed appointment scheduling, check in and check out patients. optimizing patient flow and reducing wait times.
- Processed patient registrations, ensuring accuracy of information and compliance with health regulations.
- Coordinated communication between patients and healthcare providers, enhancing service delivery efficiency.
- Verified insurance, prior authorization for radiology.
- Help spanish patient scheduling appointments for radiology, labs or specialists appointments.
Education
Medical Assistant | Diploma - undefined
Dawn Career Institute
Wilmington, DEHigh School Diploma - undefined
Avon Grove
West Grove, PACNA Certification - undefined
Brandywine Center for Art and Technology
Coatesville, PASkills
Medical Terminology
Customer Retention
Management of Patient Files
Preparation of treatment & examination rooms
CPR Certified American Heart Association
Venipuncture and Capillary Puncture
Answer incoming calls patient & physician referral calls
Scheduling appointments
Case histories and Medical reports
Patient Data Input & Billing: ICD-9 and CPT Codes
Vital Signs
OSHA & HIPAA Compliance Training
Medical Office Procedures
Patient Relations/Customer Service
Obtain, prepare, and record case histories and medical reports
Schedule and Manage appointment
Insurance Referrals
Pre-Authorization for insurance
Certification
- Clinical Medical Assistant – NHA certification pending
- Clinical Phlebotomy Technician – NHA certification pending
- OSHA Certification/HIPAA Compliance Training
- First Aid/CPR Certification
- Clinical EKG Technician
Languages
Spanish
Native or Bilingual
Timeline
Medical Assistant
USD Health
06.2018 - Current
Receptionist
Family Practice Associates
11.2016 - 06.2018
Medical Receptionist
LCH Health Center
06.2010 - 11.2015
Medical Assistant | Diploma - undefined
Dawn Career Institute
High School Diploma - undefined
Avon Grove
CNA Certification - undefined
Brandywine Center for Art and Technology