Rocio Stiner
Hanford,CA
Summary
Newly licensed Esthetician with a passion for skincare and a dedication to client care. Seeking to apply my knowledge in esthetics, client relations, and personal care in a dynamic environment. Proven ability to manage multiple responsibilities, support client needs, and ensure high standards of service and organization.
Overview
18
18
years of professional experience
Work History
In-Home Care Provider
In-Home Support Services
04.2018 - Current
- Assisted clients with personal care, including bathing, grooming, and dressing
- Prepared meals and maintained diet plans, such as diabetic and low-sodium diets
- Coordinated transportation, doctor’s appointments, and family visits
- Provided emotional support and maintained a clean, safe environment for clients
- Administered medications and tracked health metrics, reporting concerns to supervisors
Customer Service Representative
Adventist Health
05.2013 - 07.2018
- Handled high-volume calls in a fast-paced call center
- Scheduled clinic appointments and coordinated patient transportation
- Delivered excellent customer service, de-escalating concerns and providing clear communication
Admitting Representative
Adventist Health
05.2012 - 05.2013
- Registered patients for hospital services and conducted insurance verifications
- Processed co-payments and ensured accuracy in registration for lab work, surgical procedures, and more
- Acted as PBX operator, directing calls and inquiries efficiently
Administrative Assistant
First Source Staffing
03.2008 - 03.2012
- Liaised between HR and staff, assisting in recruitment, documentation, and policy coordination
- Managed employee personnel files and processed payroll
- Supported office operations by organizing documentation and managing correspondence
Purchasing Clerk
First Source Staffing
03.2007 - 03.2008
- Managed vendor relationships and handled procurement for company materials
- Maintained inventory and tracked operational trends through detailed spreadsheets
Education
Licensed Esthetician -
Lawrence & Company Cosmetology School
Selma, CA03.2022
High School Diploma -
Hanford High School
Hanford, CA08.2001
Skills
- Client Care & Communication
- Multitasking & Organization
- Advanced MS Office Suite
- Self-Starter & Team Player
- Inventory Management
Timeline
In-Home Care Provider
In-Home Support Services
04.2018 - Current
Customer Service Representative
Adventist Health
05.2013 - 07.2018
Admitting Representative
Adventist Health
05.2012 - 05.2013
Administrative Assistant
First Source Staffing
03.2008 - 03.2012
Purchasing Clerk
First Source Staffing
03.2007 - 03.2008
Licensed Esthetician -
Lawrence & Company Cosmetology School
High School Diploma -
Hanford High School
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