Rocklyne Jaywheh
Des Moines
Summary
Dedicated professional with strong skills in customer service, problem resolution, and team collaboration. Proven ability to manage inventory and train associates, ensuring exceptional shopping experiences.
Overview
3
3
years of professional experience
Work History
Online Personal Shopper
Walmart
Altoona
2025.10 - Current
- Managed inventory updates to ensure product availability for shoppers.
- Assisted customers with product inquiries and provided exceptional service.
- Trained new associates on company policies and customer service standards.
- Resolved customer complaints promptly, ensuring satisfaction and loyalty.
- Built relationships with customers by providing friendly customer service.
Associate
Kohl's
Clive
2025.03 - 2025.08
- Organized merchandise displays to enhance store appearance.
- Maintained inventory levels through regular stock checks.
- Organized backroom areas to maintain a clean and organized work environment.
- Performed cash register functions accurately and efficiently.
Crew Member
McDonald's
Johnston
2022.10 - 2023.11
- Provided friendly customer service during busy meal periods.
- Operated kitchen equipment to prepare food items efficiently.
- Collaborated with team members to ensure smooth service flow.
- Served food quickly for positive guest experiences.
- Completed opening and closing tasks such as setting up workstations, cleaning surfaces and restocking supplies.
Sales Associate
Hollister.Co
West Des Moines
2022.12 - 2023.05
- Assisted customers with product selection and inquiries.
- Processed transactions accurately using point-of-sale systems.
- Collaborated with team members to enhance customer experience.
- Participated in promotional events to boost product visibility.
- Educated customers about product features and benefits.
Education
High School Diploma -
Johnston High School
Johnston, IA2025-05
Skills
- Customer service
- Team collaboration
- Inventory management
- Visual merchandising
- Problem resolution
- Effective communication
- Cash handling
- Store relations
Timeline
Online Personal Shopper
Walmart
2025.10 - Current
Associate
Kohl's
2025.03 - 2025.08
Sales Associate
Hollister.Co
2022.12 - 2023.05
Crew Member
McDonald's
2022.10 - 2023.11
High School Diploma -
Johnston High School