Summary
Overview
Work History
Education
Skills
Timeline
Generic

Rocklyne Jaywheh

Des Moines

Summary

Dedicated professional with strong skills in customer service, problem resolution, and team collaboration. Proven ability to manage inventory and train associates, ensuring exceptional shopping experiences.

Overview

3
3
years of professional experience

Work History

Online Personal Shopper

Walmart
Altoona
10.2025 - Current
  • Managed inventory updates to ensure product availability for shoppers.
  • Assisted customers with product inquiries and provided exceptional service.
  • Trained new associates on company policies and customer service standards.
  • Resolved customer complaints promptly, ensuring satisfaction and loyalty.
  • Built relationships with customers by providing friendly customer service.

Associate

Kohl's
Clive
03.2025 - 08.2025
  • Organized merchandise displays to enhance store appearance.
  • Maintained inventory levels through regular stock checks.
  • Organized backroom areas to maintain a clean and organized work environment.
  • Performed cash register functions accurately and efficiently.

Crew Member

McDonald's
Johnston
10.2022 - 11.2023
  • Provided friendly customer service during busy meal periods.
  • Operated kitchen equipment to prepare food items efficiently.
  • Collaborated with team members to ensure smooth service flow.
  • Served food quickly for positive guest experiences.
  • Completed opening and closing tasks such as setting up workstations, cleaning surfaces and restocking supplies.

Sales Associate

Hollister.Co
West Des Moines
12.2022 - 05.2023
  • Assisted customers with product selection and inquiries.
  • Processed transactions accurately using point-of-sale systems.
  • Collaborated with team members to enhance customer experience.
  • Participated in promotional events to boost product visibility.
  • Educated customers about product features and benefits.

Education

High School Diploma -

Johnston High School
Johnston, IA
05-2025

Skills

  • Customer service
  • Team collaboration
  • Inventory management
  • Visual merchandising
  • Problem resolution
  • Effective communication
  • Cash handling
  • Store relations

Timeline

Online Personal Shopper

Walmart
10.2025 - Current

Associate

Kohl's
03.2025 - 08.2025

Sales Associate

Hollister.Co
12.2022 - 05.2023

Crew Member

McDonald's
10.2022 - 11.2023

High School Diploma -

Johnston High School
Rocklyne Jaywheh