Rod Dowdy
Watkinsville,US
Summary
With a diverse background and extensive experience, I have consistently led sales and operations teams to achieve outstanding results. As a business coach, I specialize in coaching business leaders and their teams to excel in both business growth and customer experience. My expertise lies in driving success through effective leadership, strategic planning, and fostering a positive work culture. With a proven track record of delivering exceptional outcomes, I am dedicated to helping organizations thrive in today's competitive landscape.
Overview
24
24
years of professional experience
1
1
Certification
Work History
Director of U.S. Operations
Paul Davis Restoration
01.2022 - Current
- Recruited by SVP of Operations to lead this newly created role for the success of all U.S. Franchisees due to success as a Regional Business Consultant as a Top Performer working with a $120M book of business and 27 offices within the Southeast U.S.
- Team leader for 7 Regional Business Coaches and 285 franchises within the U.S.
- Responsible for coaching and growth of the U.S
- Network and Regional Business Coach team concentrating on profitability, market penetration and customer experience
- Led growth of the U.S
- Market from $950M to 1.15B in first year
- Led growth of profitability from 7.8% EBITDA to 10.2% EBITDA.
- Developed high-performing teams by providing mentorship, guidance, and opportunities for professional growth.
- Facilitated cross-functional collaboration for improved decision-making processes within the organization.
Regional Business Coach
Paul Davis Restoration
01.2018 - 01.2022
- Business Coach for Southeast Territory consisting of 27 offices and 24 owner groups
- Grew territory sales from $78M to $120M in 3 years
- Coached business owners and teams on financials & profitability, market penetration and customer experience as a Top Performer Business Coach out of a team of 8.
- Streamlined operations for improved efficiency by analyzing current processes and recommending necessary adjustments.
- Collaborated closely with executive leadership to develop overarching business strategies aligned with long-term growth objectives and corporate vision.
Senior Director Business Development
Freshens
01.2008 - 01.2018
- Recruited for position as a trailblazer leading the way with every new product offering
- Pioneered new relationships, signing first agreements with 7 top-tier food service management companies to dramatically increase market share
- Propelled revenue growth as #1 salesperson on a 3-member team, responsible for 60% of all store openings for 2017 by pioneering new products and launching a new, branded concept.
- Developed strategic partnerships for long-term business growth and mutual success through effective negotiation and collaboration.
- Streamlined internal processes to enhance efficiency, reduce costs, and support continued business growth.
- Improved business performance by consistently surpassing revenue targets through proactive lead generation and relationship management.
- Secured high-level contracts with major clients through persuasive presentations and diligent follow-up efforts.
Executive Store Team Leader
Target Corporation
01.2004 - 01.2008
- Recruited by Target Regional Manager to direct and manage new store opening procedures and guidelines
- District and store based management facilitating talent recruitment, business logistics and executive training
- Led 200+ team member stores generating $50 million+ in store sales within multiple store and district departments
- Directed strategic planning and development of new product platforms with successful store launches.
Branch Manager
Enterprise Rent-A-Car
01.2001 - 01.2004
- Rapidly promoted within an organization with frequent advancement based on exceptional performance
- Ultimately accepted position managing branches with FBO responsibilities in the region
- Developed sales and leadership skills combined with P&L accountability, employee development, diversity and business judgment
- Grew fleet 35% in one quarter vs
- Growth goal of 10%
- Drove branch income 47% from $2.8M to $4.1M annually with consistent increases across all measures
- Customer service scores consistently in top 3 of region out of 34 branches
- Repeatedly recognized for excellence as Elite Performer or Top Performer.
Education
Bachelor of Science in Agricultural Economics -
University of Georgia
01.2001
Skills
- Strategic Planning
- New Revenue Generation
- Business Expansion
- New Market Growth
- Strategic Partnerships
- Cross Departmental Functioning
- Operations Management
- Sales Management
- Employee Development
- Project Management
- Analytical Thinking
- Customer Experience
Affiliations
National Association of College University Food Service (NACUFS)
Additionalinformation
Freshens Foundation, Center for Children and Young Adults
Certification
Caliper trained and certified
Financial Coach certified
Leadership Development Program - Excellence Certification in: Coaching, Goal Setting & Review, Priority Management, Conflict Resolution, Leading Situationally, Effective Meetings, Virtual Effective Meeting and Facilitation
Timeline
Director of U.S. Operations
Paul Davis Restoration
01.2022 - Current
Regional Business Coach
Paul Davis Restoration
01.2018 - 01.2022
Senior Director Business Development
Freshens
01.2008 - 01.2018
Executive Store Team Leader
Target Corporation
01.2004 - 01.2008
Branch Manager
Enterprise Rent-A-Car
01.2001 - 01.2004
Bachelor of Science in Agricultural Economics -
University of Georgia
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