Roderick Williams
Wetumpka,AL
Summary
Diligent leader with solid background in managing daily operations and driving team performance. Successfully led various projects, ensuring seamless execution and improved operational efficiency. Demonstrated strategic planning and effective communication skills.
Overview
20
20
years of professional experience
Work History
General Manager
Harbor Freight Tools
Montgomery, Al
01.2026 - Current
- Directed operations to optimize inventory management and enhance product availability.
- Implemented strategic marketing initiatives, increasing customer engagement and brand loyalty.
- Led a team of department managers in achieving sales targets through effective training and support.
- Analyzed sales data to identify trends, informing decision-making for merchandising strategies.
- Developed and maintained operational budgets, ensuring financial accountability across departments.
- Fostered a customer-centric culture, improving service standards and enhancing overall shopping experience.
- Monitored financial performance, set budgets and controlled expenses to provide financial stability and long-term organizational growth.
Director of Transportation/ Logistics
Heart of Alabama Food Bank
Montgomery, Al
01.2025 - 01.2026
- Managed logistics operations to ensure timely food distribution across multiple counties.
- Coordinated transportation schedules with local agencies and partners for efficient delivery routes.
- Oversaw compliance with safety regulations and maintained adherence to operational standards.
- Developed training programs for staff on logistics software and best practices in transportation management.
- Analyzed supply chain processes to identify areas for cost reduction and efficiency improvements.
- Led cross-functional teams to streamline inventory management and enhance service delivery timelines.
- Implemented data-driven strategies to optimize routing, reducing delays in food distribution efforts.
- Fostered partnerships with local suppliers to enhance resource availability and logistical flexibility.
- Fostered a culture of safety within the organization by conducting regular training sessions on safe driving practices and workplace hazards.
- Conducted regular performance reviews for direct reports, setting clear expectations and providing constructive feedback to support professional growth.
- Optimized warehouse processes for better inventory management, reducing order processing time and increasing customer satisfaction.
General Manager
JCPenney
Montgomery, AL
11.2022 - 01.2025
- Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
- Managed a diverse team of professionals, fostering a positive work environment and high employee satisfaction.
- Developed and implemented strategies to increase sales and profitability.
- Cultivated strong relationships with clients, vendors, and partners to ensure long-term success and loyalty.
Store Manager
Big Lots
Millington, TN
07.2017 - 11.2022
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
- Improved customer satisfaction through staff training in customer service and product knowledge.
- Managed inventory control, cash control, and store opening and closing procedures.
- Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
Store Manager
Bed Bath & Beyond
Memphis, TN
08.2015 - 07.2017
- Handle all merchandising, inventory control, ordering, cash control, and maintenance
- Oversee store opening and closing procedures
- Direct sales floor activities, assist customers, and address customer concerns
- Input data to prepare daily sales reports and regularly use weekly and monthly data to develop sales and promotional strategies
- Hire, train, and coordinate a staff of 45+
- Inspire sales staff to develop and implement special promotions and events
- Maintained proper product levels and inventory controls for merchandise and organized backroom to facilitate effective ordering and stock rotation.
- Maximized sales by creating innovative visual merchandising displays and store layouts.
- Conducted regular performance reviews for staff members, providing constructive feedback and opportunities for growth.
- Coached sales associates in product specifications, sales incentives, and selling techniques, significantly increasing customer satisfaction ratings.
- Increased store profitability by implementing cost-saving measures and efficient inventory management strategies.
Store Manager
Burlington Coat Factory
Memphis, TN
12.2009 - 08.2015
- Positively communicate and demonstrate the company's Core Values by developing trust and respect among staff, building strong teams and partnerships through collaborative work ethics, and driving business results by taking ownership and pride in the company and getting things done
- Ensure team is deliver excellent customer service while demonstrating a high degree of professionalism
- Manage the performance of Assistant Store Managers and Associates using established Company policies and standards including but not limited to those outlined in the company's Core Values, the Associate Handbook as well as merchandising and operational SOP's
- Recruit and hire the most qualified applicants to meet the store's needs
- Ensure that the management team is providing all associates with proper orientation, training and coaching to maximize the associate and customer experience and drive sales
- Provide leadership and guidance to the management team in solving problems that affect the store's service, efficiency, and productivity
- Coordinate merchandise placement, sales promotion activities and pricing of merchandise through communication and coaching of the Merchandise Managers and Merchandising Team
- Review and audit operational processes, reports and records to ensure adherence to Company policies and procedures, monitor store profitability, and manage payroll budgets
- Ensure the receiving team are reviewing paperwork pertaining to receiving, transfers, debits/damages, returns-to-vendor (RTV's), and charge-backs to headquarters in order to ensure accuracy of inventory
- Work closely with team of Assistant Store Managers to ensure proper scheduling guidelines and best practices are being following in order to maximize the available workforce
- Actively address any associate relations issues and ensure all Human Resources and employment policies are being followed within the store
- Proactively communicate with the Regional Support team and Store Assistant Managers to build partnerships that help achieve greater results
- Ensure that adequate security exists and that physical facilities comply with safety codes and ordinances
- Safeguard company assets by properly securing the facility and all areas containing sensitive or highly confidential information
- Any other tasks when necessary
Assistant Manager
Bed Bath & Beyond
Memphis, TN
01.2006 - 01.2009
- Handle all merchandising, inventory control, ordering, cash control, and maintenance
- Oversee store opening and closing procedures
- Direct sales floor activities, assist customers, and address customer concerns
- Input data to prepare daily sales reports and regularly use weekly and monthly data to develop sales and promotional strategies
- Hire, train, and coordinate a staff of 45+
- Inspire sales staff to develop and implement special promotions and events
- Safety manager for 365 days with results of 365 days accident free
Skills
- Loss Prevention
- Presentation Skills
- Payroll
- Employee Evaluation
- Store Management Experience
- Profit & Loss
- Leadership and team building
- Problem resolution
- Decision-making
- Operations management
- Multitasking and organization
- Task delegation
Timeline
General Manager
Harbor Freight Tools
01.2026 - Current
Director of Transportation/ Logistics
Heart of Alabama Food Bank
01.2025 - 01.2026
General Manager
JCPenney
11.2022 - 01.2025
Store Manager
Big Lots
07.2017 - 11.2022
Store Manager
Bed Bath & Beyond
08.2015 - 07.2017
Store Manager
Burlington Coat Factory
12.2009 - 08.2015
Assistant Manager
Bed Bath & Beyond
01.2006 - 01.2009