Summary
Work History
Education
Skills
Generic

Rodger Brantley

Jacksonville,FL

Summary

Experienced Technician with over 20 years of experience in the Security Industry.

Excellent reputation for resolving problems and improving customer satisfaction.

Extremely organized with successful history of managing competing priorities and meeting challenging performance targets.

Work well under pressure to complete physically-demanding work.

Also very safety-oriented team player with strong attendance record.


Work History

Master Service Technician

ADT Security
Jacksonville, FL
09.1998 - Current
  • Installed and repaired various types of Burglar Alarms, CCTV, Access Control, and Fire Alarm panels.
  • Perform diagnostic and troubleshooting procedures to find and identify root causes of issues.
  • Maintain accurate records of time and materials required to perform repairs and service.
  • Identify unsafe conditions in work areas and immediately report correctable conditions to supervisor.

Lawn Care Business Owner

R N S Lawn Care
Jacksonville, FL
12.2009 - 12.2021
  • Performed equipment maintenance and repairs to keep tools functional for projects.
  • Developed lasting customer relationships and grew network over time.
  • Diagnosed lawn and garden issues and recommended targeted solutions.

Private Investigator

Gray's Security
Jacksonville, FL
08.2001 - 08.2002
  • Produced professional reports outlining findings of cases, expenses, and any important incidents.
  • Stayed in open communication with supervisors to maintain operational safety and submit timely reports.
  • Performed undercover operations such as evaluating performance or honesty of employees by posing as employee.

Plumber

Brantley Plumbing & Heating
Jacksonville, FL
01.1996 - 09.1998
  • Communicated with customers to provide recommendations on repairs, determine project estimation costs and define project completion dates.
  • Provided emergency services to install and repair toilets, water heaters, appliances and showers to maintain 100% customer satisfaction ratings.
  • Read blueprints to determine locations, quantities and sizes of materials required.

Education

Associate of Science - Electrical, Electronics Engineering Technologies

ITT Technical Institute
Jacksonville, FL
04.1999

High School Diploma -

Trinity Christian Academy
Jacksonville, FL
03.1996

Skills

  • Troubleshooting skills
  • Safety awareness
  • Inventory organizing and auditing
  • Preparing work orders
  • Customer Relations
  • Electrical experience
  • Hand and power tools
  • Installing equipment
  • Service Scheduling
  • Technical Support
  • Hardware and software installation
  • Project Management
  • Microsoft Outlook, Word, and Excel

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Rodger Brantley