Ashley Bostic
Cincinnati
Summary
Hardworking professional with proven relationship-building and time management skills in fast-paced restaurant environments. Successful at handling tables of all sizes with accuracy and impeccable service skills. Strives to meet customer needs, drive satisfaction and promote long-term loyalty.
Overview
7
7
years of professional experience
2018
2018
years of post-secondary education
Work History
Server
Roosters
Ontario
07.2024 - 02.2025
- Provided attentive service to guests, ensuring a positive dining experience.
- Took food and drink orders accurately from customers.
- Delivered food and beverages promptly to tables.
- Handled cash and processed payments efficiently at the register.
- Resolved customer inquiries and concerns in a friendly manner.
- Provided excellent customer service to ensure satisfaction.
- Performed opening and closing duties such as setting up the dining area, restocking supplies.
- Provided exceptional service to high volume of daily customers.
Server/Bartender
Uncle John's Place
Mansfield
01.2020 - 08.2024
- Delivered exceptional customer service in a fast-paced dining environment.
- Managed table assignments to optimize workflow and guest satisfaction.
- Collaborated with kitchen staff to ensure timely food preparation and delivery.
- Processed customer orders accurately using point-of-sale systems.
- Resolved customer complaints promptly to enhance overall dining experience.
- Performed opening and closing duties such as setting up the dining area, restocking supplies.
- Operated POS terminals to input orders, split bills, and calculate totals.
- Delivered food orders promptly and courteously.
Manager
Arbys Resturant
Galion
03.2018 - 01.2020
- Managed daily operations to ensure efficient service and customer satisfaction.
- Trained and mentored staff on operational procedures and customer engagement techniques.
- Oversaw inventory management, including ordering, stocking, and waste reduction practices.
- Implemented quality control measures to maintain food safety and hygiene standards.
- Monitored staff performance and addressed issues.
- Enforced customer service standards and resolved customer problems to uphold quality service.
- Coached, mentored and trained team members in order to improve their job performance.
- Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
Education
Townsend Community School
Crestline , OHSkills
- Order processing
- Customer service
- POS operation
- Food safety
- Staff training
- Dining customer service
- Upselling techniques
- Point of sale (POS) system operations
- Cash handling
Timeline
Server
Roosters
07.2024 - 02.2025
Server/Bartender
Uncle John's Place
01.2020 - 08.2024
Manager
Arbys Resturant
03.2018 - 01.2020
Townsend Community School