Rodney Smith
Rocky Mount,USA
Summary
Reliable shift supervisor bringing several years of experience as team leader. Well-versed in setting goals, training new employees and monitoring performance. Superb communicator with team members and managers of all levels. Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.
Overview
3
3
years of professional experience
Work History
Shift Supervisor
SAM'S EXPRESS CAR WASH
07.2022 - 09.2025
- Responded promptly to customer inquiries or complaints in a professional manner.
- Maintained accurate records of daily transactions and deposits.
- Served as a role model for other employees by demonstrating professional behavior at all times.
- Provided on-the-job training to new staff members.
- Resolved customer complaints in a timely manner.
- Completed opening and closing duties to facilitate business operations.
- Counted cash on hand at shift change and closing to determine shortages or overages and prepare bank deposit statements.
- Supervised and led employees to maintain productivity and customer service levels.
- Maintained cleanliness and organization of the work area to uphold company standards.
Warehouse Worker
Sanderson Farm
08.2023 - 07.2024
- Packaged products efficiently to meet daily shipping targets.
- Packed, weighed and shipped items per customer specifications.
- Verified items packaged and address on boxes matched customer order invoices to avoid shipping errors.
- Loaded and unloaded trucks with products and packaging materials for delivery to and from facility.
- Worked well in a team setting, providing support and guidance.
- Printed labels, packaged boxes, and loaded into outbound containers.
- Maintained clean and safe work environment.
Education
HIGH SCHOOL DIPLOMA -
Southwest Edgecombe High School
Pinetops, NC06.2024
Skills
- Training and mentoring
- Conflict resolution techniques
- Staff Motivation
- Team Supervision
- Safety understanding
- Role Modeling
- Staff Management
- Positive Attitude
- Workplace Safety
- Cash Handling
- Employee Training
- POS System Operation
- Cash handling ability
- Team motivation
- Heavy lifting
- Material handling
- Package handling
- Multitasking
- Dependable and responsible
Timeline
Warehouse Worker
Sanderson Farm
08.2023 - 07.2024
Shift Supervisor
SAM'S EXPRESS CAR WASH
07.2022 - 09.2025
HIGH SCHOOL DIPLOMA -
Southwest Edgecombe High School