Rodolfo Lara
assistant manager
North Las Vegas,NV
Summary
Driven professional with a proven track record at Sprouts Farmers Market Inc, enhancing customer experience through effective staff supervision and fostering strong team motivation. Excelled in staff training and development, significantly improving service quality. Skilled in customer relations and maintaining high cleanliness standards, ensuring a positive and safe dining environment. Agile and adaptable staff leader with stellar work history, motivational approach and upbeat nature. Skilled at training employees and leveraging organized approaches to handle daily planning, scheduling, and customer service minded and focused on guest overall satisfaction.
Overview
15
15
years of professional experience
Work History
Assistant Manager
Sprouts Farmers Market Inc, Grocery
11.2019 - Current
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Developed strong working relationships with staff, fostering a positive work enviorment
Food and Beverage Server
Trump Hotel Collection
05.2009 - 12.2018
- Provided courteous, friendly service while multitasking in fast-paced environment.
- Greeted guests warmly to foster welcoming environment.
- Maintained a clean and organized dining area for an enjoyable guest experience.
- Remained focused, calm and professional during peak rush hours.
- Collaborated with kitchen staff to ensure timely delivery of food orders, resulting in positive feedback from customers.
- Checked on guests throughout meal to attend to needs and provide great service.
- Promoted a safe dining environment by adhering to strict food handling guidelines and maintaining cleanliness standards throughout the establishment.
Education
High School Diploma -
Clark HS
Las Vegas, NV06-2005
Skills
- Customer Relations
- Staff Training and Development
- Task Delegation
- Staff Supervision
- Team motivation
- Product and service knowledge
Accomplishments
- Used Microsoft Excel to develop inventory tracking spreadsheets.
Worked in advanced call center technologies at&t win back program recovering and retaining old and existing customers while providing exellent service
Section name
- Used Microsoft Excel to develop inventory tracking spreadsheets.
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Assistant Manager
Sprouts Farmers Market Inc, Grocery
11.2019 - Current
Food and Beverage Server
Trump Hotel Collection
05.2009 - 12.2018
High School Diploma -
Clark HS
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