Summary
Overview
Work History
Education
Skills
Additional Information
Languages
Timeline
Generic

Roelis Rodriguez

Wellington,FL

Summary

Driven professional with a proven track record in customer service and sales, notably at Cutco Cutlery. Excelled in enhancing guest experiences at Saitos Japanese Steakhouse and Bolay Restaurant through exceptional communication and multitasking. Skilled in team collaboration and effective time management, significantly increasing sales revenue by targeting high-potential accounts. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

2
2
years of professional experience

Work History

Host

Saitos Japanese Steakhouse
08.2022 - 05.2024
  • Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
  • Enhanced customer satisfaction by promptly greeting and seating guests upon arrival.
  • Provided exceptional customer service by attentively listening to guest needs and promptly addressing any concerns or issues.
  • Increased restaurant efficiency by maintaining an organized host stand, including menus, reservation logs, and seating charts.

Server

Bolay Restaurant
10.2023 - 01.2024
  • Served food and beverages promptly with focused attention to customer needs.
  • Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
  • Cultivated warm relationships with regular customers.
  • Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
  • Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.

Sales Representative

Cutco Cutlery
04.2022 - 08.2022
  • Increased sales revenue by identifying and targeting high-potential accounts.
  • Developed and maintained comprehensive understanding of products, services and competitors to enhance sales presentations.
  • Used customer insights to develop innovative sales strategies to increase sales.
  • Generated weekly and monthly reports on sales performance to provide recommendations to meet sales goals.

Education

Master of Science - Nursing

University of Miami
Miami, FL
05.2028

Associate of Applied Science - Nursing

Palm Beach State College
Lake Worth, FL
06.2026

High School Diploma -

Wellington Community High School
Wellington, FL
05.2024

Skills

  • Customer Service
  • Team Collaboration
  • Multitasking proficiency
  • Effective Time Management
  • Adaptable to change
  • Exceptional communication
  • Telephone reception
  • Guest Relations
  • Warm and Friendly
  • Reliable and Trustworthy

Additional Information

I played Sports incñuding Volleyball for 7 years up till my senior year of High School. I also Gymnastics, and Softball when i was younger

Languages

Spanish
Native or Bilingual
Sign Language
Professional Working

Timeline

Server

Bolay Restaurant
10.2023 - 01.2024

Host

Saitos Japanese Steakhouse
08.2022 - 05.2024

Sales Representative

Cutco Cutlery
04.2022 - 08.2022

Master of Science - Nursing

University of Miami

Associate of Applied Science - Nursing

Palm Beach State College

High School Diploma -

Wellington Community High School
Roelis Rodriguez