Roger Alvarez
Winnetka
Summary
Experienced Shift Lead with expertise in people management, training, and customer service. Proven ability to solve problems and build effective teams. Committed to pursuing new challenges that foster long-term professional growth.
Overview
6
6
years of professional experience
Work History
Cook
McDonald's
Las Virgenes, California
12.2025 - Current
- Prepared and cooked menu items following established recipes and quality standards.
- Demonstrated strong multitasking skills, managing multiple orders simultaneously without sacrificing quality or presentation.
- Prepared meals efficiently under time constraints for timely service during peak hours.
- Maintained cleanliness and organization of kitchen equipment and workstations.
Shift Lead
Taco Bell
Woodland Hills, California
10.2022 - 03.2026
- Supervised employees and oversaw quality compliance with company standards for food and services.
- Performed opening and closing procedures such as setting alarm systems, counting money.
- Monitored inventory levels and assisted with restocking supplies as needed.
- Assisted in resolving customer complaints to enhance satisfaction and loyalty.
Cashier
Popeyes
Los Angeles, California
03.2025 - 04.2025
- Greeted customers and answered any questions they had about the store's products and services.
- Processed customer transactions efficiently at a fast-paced restaurant environment.
- Ensured cleanliness and organization of the front counter area regularly.
- Collaborated with team members to enhance service speed during peak hours.
JANITORIAL CLEANER
Ivette's Cleaning Services
12.2019 - 12.2020
- Assisted in inventory management, ensuring timely replenishment of cleaning products and tools, as needed.
- Organized and used industrial cleaning products (chemicals, machinery) following strict safety procedures.
- Managed time effectively, prioritizing tasks to meet deadlines, and maintaining high-quality results.
- Variable
Education
High School Diploma -
Canoga Park Senior High
Canoga Park06-2021
No Degree - Real Estate
LACCD
Los Angeles, CASkills
- Team leadership
- Team collaboration
- Guest relations
- Workplace safety
- Food handling
- Multitasking and organization
- Cleaning
- Restaurant operations
Languages
English
Native/ Bilingual
Spanish
Native/ Bilingual
Timeline
Cook
McDonald's
12.2025 - Current
Cashier
Popeyes
03.2025 - 04.2025
Shift Lead
Taco Bell
10.2022 - 03.2026
JANITORIAL CLEANER
Ivette's Cleaning Services
12.2019 - 12.2020
High School Diploma -
Canoga Park Senior High
No Degree - Real Estate
LACCD