Roger Chambers
Saint Albans
Summary
Dedicated Service Coordinator with a proven track record in telephone communication and client advocacy. Committed to optimizing service delivery and enhancing customer satisfaction through effective problem-solving and attention to detail.
Overview
30
30
years of professional experience
Work History
Service Coordinator
Capitol Ford
03.2025 - 10.2025
- Coordinated service appointments to optimize workflow and enhance customer satisfaction.
- Managed customer inquiries and resolved issues efficiently to ensure seamless service delivery.
- Supported technicians by organizing parts and supplies, improving service turnaround time.
- Assisted in tracking inventory levels, ensuring availability of essential tools and equipment.
Inventory Specialist
Kohls Department Store
11.2024 - 02.2025
- Monitored inventory levels to ensure optimal stock availability and reduce discrepancies.
- Assisted in receiving, processing, and organizing incoming merchandise shipments efficiently.
- Utilized inventory management software to track product movements and update stock records accurately.
Warehouse Manager
Dish Network Corp
04.2014 - 12.2019
- Oversaw daily warehouse operations, ensuring efficient workflow and timely order fulfillment.
- Implemented inventory management systems to enhance stock accuracy and reduce discrepancies.
- Trained and mentored staff on safety protocols and operational best practices.
- Streamlined processes to improve productivity and reduce processing time for incoming shipments.
Purchasing Director
Massey Energy Coal
03.2008 - 06.2009
- Led procurement strategies to optimize supply chain efficiency and reduce costs.
- Developed and implemented vendor management processes to enhance supplier relationships.
- Analyzed market trends to inform sourcing decisions and ensure competitive pricing.
- Negotiated contracts with suppliers, achieving favorable terms and conditions for the organization.
Warehouse/Logistics Manager
Mattress Warehouse
05.1995 - 04.2007
- Managed inventory control processes to optimize stock levels and reduce discrepancies.
- Led team in implementing efficient warehouse layout for improved order fulfillment speed.
- Oversaw training programs for staff on safety protocols and operational procedures.
- Streamlined logistics operations by integrating advanced tracking systems for shipments and deliveries.
Education
Associate of Arts - Business
University of Charleston
Charleston, WV05-2000
Skills
- Telephone communication
- Accurate recordkeeping
- Client advocacy
- Notetaking and documentation
Timeline
Service Coordinator
Capitol Ford
03.2025 - 10.2025
Inventory Specialist
Kohls Department Store
11.2024 - 02.2025
Warehouse Manager
Dish Network Corp
04.2014 - 12.2019
Purchasing Director
Massey Energy Coal
03.2008 - 06.2009
Warehouse/Logistics Manager
Mattress Warehouse
05.1995 - 04.2007
Associate of Arts - Business
University of Charleston