ROHIT MENON
Washington DC-Baltimore Area
Summary
Versatile Web Designer with expertise in cloud computing, project management, and web development. Experienced in building responsive websites, optimizing web performance, handling content migrations, and utilizing SaaS tools. Proven ability to improve client satisfaction and deliver scalable, accessible solutions.
Overview
5
5
years of professional experience
Work History
Web Designer
DealerOn
Remote
11.2023 - Current
- Maintained a 100% CSAT score, consistently delivering high-quality support and communication via Salesforce Service Cloud, reducing ticket resolution times by 25%.
- Crafted custom, responsive dealership web pages using Bootstrap, CSS, HTML, and jQuery within the CMS.
- Debugged and troubleshot front-end issues and scripts, resolving errors and ensuring cross-browser compatibility and optimal performance.
- Managed and executed 20+ dealership website content migrations, ensuring all content was accurately transferred and compliant with OEM and ADA accessibility guidelines.
- Translated Figma and static design mockups into functional, responsive web pages with precise visual accuracy.
- Optimized web images and assets using Adobe Creative Cloud, significantly improving site load times.
- Integrated third-party applications into websites using API keys to enhance dealership functionality.
- Conducted site audits and A/B testing using tools like Lighthouse, VWO, and WAVE
- Leveraged SaaS tools such as Salesforce, VWO, and Adobe Creative Cloud to streamline workflows, enhance collaboration, and deliver scalable web solutions.
- Collaborated cross-functionally with Compliance and Development teams to ensure all updates met ADA accessibility, SEO, and internal brand standards.
- Implemented a custom GA4 tracking configuration to improve data capture and marketing attribution accuracy.
Technical Consultant Intern
John Consulting
06.2023 - 10.2023
- Designed over five user-friendly websites for non-profit organizations, boosting client satisfaction by 20%.
- Implemented HTML, CSS, and jQuery in iMIS CMS to enhance website functionality.
- Managed campaigns within iMIS platform to support outreach and engagement objectives.
- Extracted data using IQA and built SSRS reports, automating workflows and improving reporting accuracy.
- Tracked support requests through Zendesk, resolving client issues and documenting solutions.
- Collaborated with stakeholders to gather technical and business requirements for digital solutions.
- Organized project data using Excel to track tasks and support client reporting needs.
Web Developer Intern
SciQuel
05.2023 - 07.2023
- Designed and implemented UI components with React, HTML, and CSS to improve user interaction.
- Captured meeting insights to ensure team alignment and facilitate effective communication.
- Utilized Figma for component design, enhancing functionality of blog creation page.
- Recommended feature enhancements to streamline publishing process.
Configuration Technician
Daly Computers
11.2020 - 01.2023
- Configured Windows, Chromebooks, and iPads for schools to ensure seamless integration.
- Managed BIOS settings to enhance device performance and reliability.
- Tracked device logistics using Excel, resulting in improved inventory accuracy.
- Developed batch scripts for efficient Windows setup, optimizing server assignments.
- Facilitated technology deployment in educational environments to support learning.
Education
Master of Science - Cloud Computing Systems
University of Maryland
08-2025
Bachelor of Science - Information Systems
University of Maryland, Baltimore - County
05.2023
Skills
- Java
- Spring Boot
- JUnit
- JavaScript
- Postman
- Git
- JIRA
- JQuery
- Salesforce
- AWS
- MySQL
- CloudWatch
- Jenkins
- Powershell
Certifications/Courses
- IT Scrum Master Professional Certificate at IBM
- AWS Fundamentals Specialization at AWS
- DevOps on AWS Specialization at AWS
- Java Testing Specialization at LearnQuest
- Spring Framework Specialization at LearnQuest
- DevOps, Cloud, and Agile Foundation Specialization at IBM
Projects
CRUD FULLSTACK USING SPRING BOOT AND REACT, Full Stack Application using Spring Boot, React JS, and MySQL for database.
https://github.com/rohitbmenon/CRUD-Fullstack-SpringReact
EMPLOYEE REST API WITH JUNIT, Employee Management REST API with JUnit Testing.
https://github.com/rohitbmenon/CRUD-SpringJUnit
AWS MATH WEB APPLICATION, Web Application using AWS with Python for Lambda function and basic HTML.
https://github.com/rohitbmenon/simple-mathapp-withAWS
Timeline
Web Designer
DealerOn
11.2023 - Current
Technical Consultant Intern
John Consulting
06.2023 - 10.2023
Web Developer Intern
SciQuel
05.2023 - 07.2023
Configuration Technician
Daly Computers
11.2020 - 01.2023
Master of Science - Cloud Computing Systems
University of Maryland
Bachelor of Science - Information Systems
University of Maryland, Baltimore - County
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