Rohn Kennedy
Laborer
Osceola,IA
Summary
Hardworking Field Service Manager with 7-year Satellite career. Collaborates across all levels of company to execute strategic plans and achieve company goals. Confident and personable with excellent communication skills. Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.
Overview
13
13
years of professional experience
2
2
Certifications
Work History
Field Service Manager
Blue Sky Satellite
West Des Moines, IA
01.2016 - Current
- Assessed operational needs and equipment availability to develop personnel schedules and assignments.
- Translated main cable and equipment location blueprints to technicians while declaring system outages and rerouting staff for timely service completion.
- Spearheaded process improvement initiatives to reduce service costs.
- Led team of up to [Number] service technicians in field activities.
- Installed and provided technical support for equipment.
- Reduced time to complete service calls and expertly retained key customers.
- Trained personnel in equipment maintenance and enforced participation in exercises focused on developing key skills.
- Assisted in organizing and overseeing assignments to drive operational excellence.
- Utilized exemplary negotiation skills to obtain manufacturing service agreements and assure quality standards.
- Established team priorities, maintained schedules and monitored performance.
Laborer
Ferrara Candy
Creston, IA
08.2015 - 12.2015
- Measured dimensions of finished pieces for conformance to specifications.
- Used measuring tools such as gauges and tape measure to identify conforming parts during production.
- Maintained strong background in plumbing, carpentry, painting and plastering to assist with various construction projects.
- Performed maintenance and repair of buildings and facilities.
- Read and understood orders to accurately measure, cut and lay out needed materials.
- Prepared job sites by removing debris and setting up materials and tools.
Laborer
Wellman Dynamics
Creston, IA
03.2010 - 07.2015
- Measured dimensions of finished pieces for conformance to specifications.
- Used measuring tools such as gauges and tape measure to identify conforming parts during production.
- Maintained strong background in plumbing, carpentry, painting and plastering to assist with various construction projects.
- Performed maintenance and repair of buildings and facilities.
Education
High School Diploma -
Clarke Community High School
Osceola, IA 05.2005 - 05.2005
Associate of Arts - Automotive Mechanics
Southwestern Community College
Creston, IA 05.2006 - 05.2006
Skills
Tool and equipment maintenance
Staff Management
Managing service operations
Creating estimates
Sales and marketing
Strategic planning
Business Development
Attention to Detail
Problem-Solving
Written Communication
Certification
ESA Certifcation
Timeline
ESA Certifcation
12-2022
Low voltage Certified
01-2018
Field Service Manager
Blue Sky Satellite
01.2016 - Current
Laborer
Ferrara Candy
08.2015 - 12.2015
Laborer
Wellman Dynamics
03.2010 - 07.2015
Associate of Arts - Automotive Mechanics
Southwestern Community College
05.2006 - 05.2006
High School Diploma -
Clarke Community High School
05.2005 - 05.2005