Summary
Overview
Work History
Education
Skills
Timeline
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Roland Burnett

Provo,UT

Summary

Hardworking field service technician bringing 8+ years of experience performing diverse maintenance and repair duties. Dedicated to maintaining optimal equipment functionality by managing routine and complex equipment and facility matters. Strong knowledge of hand and power tool operation and safety measures.

Overview

9
9
years of professional experience

Work History

Field Service Techincin

Crown Lift Trucks
01.2022 - Current
  • Managed on-site and off-site installation, repair, maintenance, and test tasks.
  • Followed safety procedures to avoid injuries in field.
  • Operated hand tools and power equipment according to company safety procedures.
  • Completed partial or full dismantling of equipment to quickly repair or replace defective components and restore functionality.
  • Installed new equipment and explained operation and routine maintenance protocols to customers.
  • Responded quickly to emergency maintenance requests for timely on-call support.
  • Reviewed technical documentation to complete equipment maintenance and repair.

Diesel Technician

Jackson Group Peterbilt
07.2017 - 01.2022
  • Troubleshot systems, traced problems and diagnosed root causes.
  • Performed vehicle lubrication and DOT safety inspections.
  • Inspected trucks for repair and maintenance needs.
  • Completed required documentation such as work-completed reports, timesheets and quality assessments via handwritten forms or business system input screens.
  • Removed components and completed repairs or installed new replacements.
  • Maintained safe working conditions by keeping shop areas clean and free from unneeded items.
  • Assessed equipment for damage, wear, battery life, and fluid levels.
  • Completed warranty services and submitted required paperwork.

Lube Technician

Paccar Financial Corporation
09.2016 - 07.2017
  • Kept shop areas neat, clean, and free of safety hazards.
  • Topped off fluids in vehicle engines to lubricate, protect, and cool engine.
  • Changed oil and filters in customer vehicles and safely disposed of used oil in approved receptacles.
  • Installed wiper blades and headlamps and confirmed items' functionality to promote safe vehicle operation.
  • Conducted safety checks for leaks to repair damage on undercarriage of vehicles.

Semi-Trailer Technician

C.R. England
03.2015 - 09.2016
  • Troubleshot problems and implemented solutions to fix issues with brakes.
  • Repaired and installed bodywork such as panels and nose rails.
  • Ran diagnostic procedures for electrical issues.
  • Fabricated parts and welded connections.
  • Documented all actions in computer system.
  • Diagnosed mechanical problems for repair or replacement.

Education

Certificate - Diesel Mechanics Technology

Utah Valley Uniervsity
Orem, UT
04.2010

Skills

  • Data Collection
  • Project Management
  • Work Order Management
  • Customer Training
  • Fault Diagnosis
  • Electrical Troubleshooting
  • Tool Management

Timeline

Field Service Techincin

Crown Lift Trucks
01.2022 - Current

Diesel Technician

Jackson Group Peterbilt
07.2017 - 01.2022

Lube Technician

Paccar Financial Corporation
09.2016 - 07.2017

Semi-Trailer Technician

C.R. England
03.2015 - 09.2016

Certificate - Diesel Mechanics Technology

Utah Valley Uniervsity

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Roland Burnett