Roland Olive
Magnolia,TX
Summary
Dynamic Pharmacy Technician and Sales Manager with a proven track record at Walgreens and T-Mobile, enhancing sales revenues and customer satisfaction through expert relationship building and workflow optimization. Skilled in problem-solving and sales presentations, driving results with a positive and upbeat approach. Successful at promoting customer loyalty, satisfaction and purchases with consultative techniques and diligent attention to individual needs. Dedicated and dependable relationship-builder with excellent organizational strengths and superior work ethic.
Overview
16
16
years of professional experience
Work History
Pharmacy Technician
Walgreens
05.2018 - Current
- Promoted sales of vaccinations through good communication, being well informed and building customer relation
- Solved customer problems in-person or over telephone by providing assistance with placing orders, navigating systems, and locating items.
- Answered incoming phone calls and addressed questions from customers and healthcare providers.
- Stocked, labeled, and inventoried medication to keep accurate records.
- Enhanced pharmacy workflow by assisting pharmacists with medication dispensing, labeling, and packaging.
- Calculated dosage, filled prescriptions, and prepared prescription labels with absolute accuracy.
Sales Manager
T-Mobile
06.2012 - 04.2018
- Handled customer relations issues, enabling quick resolution, and client satisfaction.
- Resolved customer issues quickly to close deals and boost client satisfaction.
- Increased sales revenue by developing and implementing effective sales strategies.
- Built long-lasting client relationships through excellent customer service and consistent followups.
Sales Associate
Verizon
10.2008 - 06.2012
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Increased sales revenue by building strong rapport with customers and recommending appropriate products based on their needs.
- Provided positive first impressions to welcome existing, new, and potential customers.
Skills
- Problem-solving skills
- Team Collaboration
- Workflow Optimization
- Relationship Building
- Product Knowledge
- Verbal and written communication
- Sales expertise
- Sales Presentations
- Client Relationship Management
- Positive and upbeat
Languages
Spanish
Native or Bilingual
Timeline
Pharmacy Technician
Walgreens
05.2018 - Current
Sales Manager
T-Mobile
06.2012 - 04.2018
Sales Associate
Verizon
10.2008 - 06.2012
Similar Profiles
AJ BirchAJ Birch
Pharmacy Technician at WalgreensPharmacy Technician at Walgreens
Michael BenoitMichael Benoit
Cashier at WalgreensCashier at Walgreens
Abigail BradenAbigail Braden
Store Manager at WalgreensStore Manager at Walgreens
Joseph MarkarianJoseph Markarian
Emerging Store Manager at WalgreensEmerging Store Manager at Walgreens
Lindsay PorterLindsay Porter
Marketing Director at Chick-fil-AMarketing Director at Chick-fil-A