Rolanda Davis
Locust Grove,GA
Summary
Proven Realtor at Metro Brokers Better Home & Garden, adept in contract negotiation and client relations, enhanced property sales through strategic marketing and market analysis. Excelled in customer service at Delta Air Lines, showcasing empathy and problem-solving skills. Achieved high client satisfaction, demonstrating the ability to manage multiple tasks efficiently and independently.
Overview
14
14
years of professional experience
Work History
Realtor
Metro Brokers Better Home & Garden
07.2021 - Current
- Conducted comprehensive market analyses to determine optimal listing prices for sellers, maximizing profits while minimizing time on market.
- Maintained up-to-date knowledge of local market trends and regulations, providing valuable insights and advice to clients.
- Coordinated appointments with buyers, sellers and other realtors to show buyers and tenants prospective homes.
- Facilitated smooth transactions by coordinating with various stakeholders such as title companies, inspectors, appraisers, and attorneys.
- Negotiated favorable terms for clients during contract discussions, ensuring their best interests were represented.
- Collaborated with mortgage lenders to secure financing options for clients, expediting the closing process.
- Resolved client concerns related to home purchases to maintain high satisfaction ratings.
Delta Customer Service Agent - Part-Time
Delta Air Lines, Hartsfield Jackson International Airport
07.2010 - Current
- Demonstrated empathy in handling difficult situations, fostering trust and loyalty among customers.
- Effectively managed escalations from dissatisfied customers, working closely with management to ensure timely resolutions that maintained brand reputation.
- Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
- Demonstrated high attention to detail, organization and management of multiple tasks and projects simultaneously.
- Utilized strong problem-solving skills to quickly identify and address customer issues.
Education
Master of Science -
Capella University
Minneapolis, MN03.2017
Bachelor of Science - Business Management
Shorter University
Rome, GA05.2007
Skills
- Client Relations
- Contract Negotiation
- Strong negotiation skills
- Property Marketing
- Schedule Coordination
- Property Management
- Works well independently
- Highly Professional
Timeline
Realtor
Metro Brokers Better Home & Garden
07.2021 - Current
Delta Customer Service Agent - Part-Time
Delta Air Lines, Hartsfield Jackson International Airport
07.2010 - Current
Master of Science -
Capella University
Bachelor of Science - Business Management
Shorter University
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