ROLANDO LOPEZ
Humble
Summary
Hardworking positive and upbeat professionalism at balancing guest and business needs. Well-organized in in work procedures and coordinating services with diverse team members. Good multitasking, planning, and communication skills.
Overview
6
6
years of professional experience
Work History
FRONT DESK/Night Auditor
Comfort Suites Hotel
Houston
04.2024 - Current
- Managed guest check-ins and check-outs efficiently during night hours.
- Processed guest payments and maintained accurate financial records.
- Resolved guest inquiries and concerns with professionalism and courtesy.
Digital Personal Shopper
WALMART
Humble
08.2020 - 01.2024
- Assisted customers in selecting products based on preferences and needs.
- Organized merchandise displays to enhance shopping experience and accessibility.
- Managed online orders and ensured accurate fulfillment for customer pickups.
- Trained new staff on store policies, procedures, and customer service techniques.
Education
Associate In Science (A.S.) - Medical/Nursing Candidate
Lone Star College
Humble, TxSkills
- Personal Interviews
- Special Assignments
- Personal Grooming Standards
- Sales Expertise
- Delivery Procedures
- Safety Rules
- Safe Equipment Handling
- Customer Relations
- Productivity Performance
- Team Goals
- Light Housekeeping
- Order Coordination
- Effective Multitasking
- Merchandise Selection
- Client Needs
- Serve Customers
- Food Handling Standards
- Guest Experiences
- Cash Register Systems
References
Available upon request
Personal Information
Date of Birth: 04/18/01
Ethnicity
Hispanic
Timeline
FRONT DESK/Night Auditor
Comfort Suites Hotel
04.2024 - Current
Digital Personal Shopper
WALMART
08.2020 - 01.2024
Associate In Science (A.S.) - Medical/Nursing Candidate
Lone Star College