ROLANDO Servin
Fort Worth
Summary
Highly motivated and detailed-oriented candidate passionate about using data to improve business performance and customer experience. Skilled at leveraging data to develop actionable solutions to business challenges and utilizing data mining and data visualization to create meaningful insights. Excellent technical aptitude and knowledge of programming languages, data analytics and data visualization.
Overview
8
8
years of professional experience
Work History
Sales Associate
QuikTrip
03.2017 - Current
- Increased sales revenue by building strong rapport with customers and recommending appropriate products based on their needs.
- Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
- Developed new client relationships by actively engaging with potential customers and highlighting the benefits of our product offerings.
- Achieved monthly sales targets consistently by implementing effective sales strategies and maintaining a high level of product knowledge.
- Trained and mentored numerous of future associates by focusing on sales techniques and customer service.
Team Lead
Academy Sports And Outdoors
01.2016 - 03.2017
- Improved team productivity by implementing efficient project management strategies and streamlining communication channels.
- Enhanced overall team performance by providing regular coaching, feedback, and skill development opportunities.
- Led cross-functional teams for successful project execution while maintaining strong collaboration among team members.
- Increased customer satisfaction by ensuring timely completion of projects and adherence to high-quality standards.
Education
Associate of Arts - Visual Data
Tarrant County College District
Fort Worth, TX06.2026
Skills
- Customer Service
- Product and Service Sales
- Project Management
- Data Entry
- Database Management
- Data Quality
- Call Distribution
- Database Upgrades
Timeline
Sales Associate
QuikTrip
03.2017 - Current
Team Lead
Academy Sports And Outdoors
01.2016 - 03.2017
Associate of Arts - Visual Data
Tarrant County College District
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