Rolando Vargas
Bradenton,FL
Summary
Detail-oriented Parts Counterperson with over 6 years of experience in inventory management and customer service. Skilled in accurately identifying and sourcing parts, managing stock levels, and assisting customers and techs with their needs. Proven ability to enhance operational efficiency and provide exceptional support to ensure satisfaction.
Overview
9
9
years of professional experience
Work History
Parts Counter Person
Sarasota Ford
04.2022 - Current
- Utilized computer systems to look up part information, expediting the sales process and enhancing customer satisfaction.
- Ordered parts from various distributors to fulfill demands.
- Researched vehicles and parts via physical catalogs and electronic means.
- Met customer needs by looking up stock numbers and prices for various parts, identifying correct items and placing timely orders.
Auto Parts Counterperson
Cox Mazda
11.2021 - 03.2022
- Increased customer satisfaction by providing prompt and accurate information on auto parts availability and compatibility.
- Contributed to a positive work environment by fostering teamwork, assisting colleagues with tasks when needed, and maintaining open lines of communication with supervisors.
- Verified shipments against receipts and provided advice to customers about right type of parts needed for specific projects.
Sales Associate Specialist
AutoZone
01.2016 - 10.2019
- Provided accurate information about promotions, customer programs, and products, helping drive high customer retention.
- Stayed up-to-date on industry trends and competitor activities, adjusting sales tactics accordingly for continued success.
- Increased sales revenue by building strong customer relationships and providing tailored product recommendations.
- Mentored new hires on best practices in sales techniques, leading to improved overall team performance.
- Developed strong rapport with customers and created positive impression of business.
Education
High School Diploma -
Manatee School For The Arts
Palmetto, FL05.2015
Skills
- Invoice Processing
- Ordering parts
- Customer Service
- Problem-solving skills
- Vehicle operations knowledge
- Supply orders
Timeline
Parts Counter Person
Sarasota Ford
04.2022 - Current
Auto Parts Counterperson
Cox Mazda
11.2021 - 03.2022
Sales Associate Specialist
AutoZone
01.2016 - 10.2019
High School Diploma -
Manatee School For The Arts
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