Summary
Overview
Work History
Education
Skills
Timeline
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Roldan Melendez Sanchez

Dallas, GA,United States

Summary

Professional with significant expertise in team leadership and operational management. Proven track record in driving team collaboration and delivering impactful results. Skilled in conflict resolution, process optimization, and strategic planning, with flexible approach to evolving business needs. Known for reliability, strong communication, and fostering productive work environment.

Overview

14
14
years of professional experience

Work History

Supervisor

Clear
Carolina, PR
10.2024 - 12.2025
  • Provide excellent customer service to existing Clear members, verifying their identity, guiding them through the biometric scanning process, and addressing any concerns they may have.
  • Adhere strictly to all security protocols, including validating airline documents and verifying traveler identification.
  • Resolved conflicts among staff, promoting a positive work environment and effective communication.

Manager

Costa Maya Restaurant
San Juan, PR
10.2023 - 09.2024
  • Ensuring adherence to strict food safety standards and local health regulations.
  • Maintaining a positive and welcoming atmosphere, handling customer complaints and resolving issues effectively.
  • Managing restaurant budget, profitability, sales, food, labor costs and supervising all restaurant staff including cooks, servers, bartenders and bussers.

Server, Bartender, Banquet

Lake Nona Golf & Country Club
Orlando, FL
01.2023 - 10.2023
  • Created a positive patron experience by delivering exceptional customer service to all members.
  • Served High guest volumes during special events, nights and weekends.
  • Served bar food and alcoholic beverages including wine, craft beer and custom cocktails.

Store Manager

Foot Locker
Orlando, FL
09.2011 - 02.2023
  • Network, recruit, hire, train and develop all store positions as well as partnering with neighboring stores to assist when needed.
  • Maintain consistency throughout the market as it pertains to results, people and processes.
  • Elevated selling behaviors to influence top line growth and experience with $15+ million volume.

Education

GED -

Celebration High School
05.2012

Skills

  • Time Management
  • Training and mentoring
  • Staff management
  • Customer service
  • Workflow Delegation
  • Detail Oriented
  • Problem Solving
  • Bilingual (Spanish)

Timeline

Supervisor

Clear
10.2024 - 12.2025

Manager

Costa Maya Restaurant
10.2023 - 09.2024

Server, Bartender, Banquet

Lake Nona Golf & Country Club
01.2023 - 10.2023

Store Manager

Foot Locker
09.2011 - 02.2023

GED -

Celebration High School