Rolf Purcell
Tampa,FL
Summary
High-energy Store Manager bringing extensive experience in retail settings. Set and enforced consistent standards to maintain staff satisfaction and meet performance targets. Dynamic relationship-builder with organized nature and sound judgment focused on maximizing team efficiency.
Overview
6
6
years of professional experience
Work History
Store Manager
Dollar Tree
01.2023 - Current
- Completed point of sale opening and closing procedures.
- Managed 20 employees successfully in fast-paced environment through proactive communication and positive feedback.
- Approved regular payroll submissions for employees.
- Recruited, trained and guided team members to maintain high productivity and performance metrics.
- Protected company assets within reason
- Applied critical thinking to areas such as: associate development, merchandise display, controlling expenses, and store signage placement
Cook
Goody Goody Burgers
12.2022 - Current
- Maintained clean and sanitary workspace, ensuring compliance with health and safety regulations.
- Achieved cost efficiency by implementing effective budgeting and resource allocation strategies in kitchen.
- Prepared meals efficiently under time constraints for timely service during peak hours.
- Kept kitchen clean and organized by performing daily maintenance tasks.
- Prepared over 100 orders per day. Often simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction, and repeat business.
Sandwich Artist
Subway
11.2022 - 09.2023
- Operated manual and electric appliances to peel, slice, and trim food.
- Trained team members to prepare sandwiches and other items according to instructions.
- Replenished condiments, beverages, and supplies while maintaining cleanliness of service areas.
- Collaborated with team members to maintain a smooth workflow during busy hours.
- Prioritized excellent communication skills to understand customer preferences accurately while minimizing errors in orders.
Delivery Driver
Dunkin Donuts Baskin Robbins
09.2020 - 11.2022
- Expanded professional knowledge base by attending industry workshops, conferences, or webinars related to transportation trends, safety, and best practices.
- Maintained strong relationships with clients through proactive communication and personalized service.
- Managed customer inquiries and complaints in polite and professional manner.
- Determined quickest and safest routes for delivery by using effective planning and organizational skills.
Delivery Driver
E & L Seafood
04.2018 - 09.2020
- Maintained upbeat, positive attitude in busy, customer-focused environment.
- Loaded truck and properly secured items to prevent damage for deliveries.
- Completed on-time deliveries by choosing best and most efficient routes.
- Answered common customer questions, accepted payments and completed paperwork at delivery and pickup locations.
- Operated light trucks to deliver loads as far as [Number] miles from home location.
Skills
- Program Optimization
- Budget Development
- Database Maintenance
- Training Management
- Security System Monitoring
- Employee reviews
- Opening and closing procedures
Timeline
Store Manager
Dollar Tree
01.2023 - Current
Cook
Goody Goody Burgers
12.2022 - Current
Sandwich Artist
Subway
11.2022 - 09.2023
Delivery Driver
Dunkin Donuts Baskin Robbins
09.2020 - 11.2022
Delivery Driver
E & L Seafood
04.2018 - 09.2020
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