Romano Rickard
Lithonia,GA
Summary
Detail-oriented medical receptionist with several-year background performing basic clerical tasks to keep office running smoothly. Organized and meticulous individual with outstanding phone demeanor and etiquette paired with deep knowledge of medical terminology. Collaborative team player dedicated to helping patients and staff.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Medical Receptionist
Stone Mountain Family Medicine
, GA
2023.12 - Current
- Performed data entry tasks related to billing and collections procedures.
- Processed referrals for specialist care when requested by physicians or patients.
- Checked patients in and out for appointments and collected co-payments.
- Carried out daily tasks by professionally communicating with physicians, nursing staff, technicians and medical assistants.
- Managed office phone lines by checking voicemail, returning calls and directing messages to team members.
Medical Records Clerk
Magnolia Place of Roswell
, GA
2022.10 - 2023.12
- Processed incoming medical records requests.
- Retrieved patient medical records in response to requests from authorized personnel.
- Collected, compiled and maintained statistical data on hospital utilization, beds occupied.
- Provided training to staff members on proper documentation techniques for medical records.
- Organized patient charts, gathering medical histories, lab results and consents.
Assistant Manager
Burger King
Far Rockaway , NY
2020.02 - 2022.08
- Provided guidance and support to junior staff members on daily tasks, projects, and objectives.
- Coordinated with other departments to ensure smooth flow of operations.
- Developed a system for tracking inventory and ordering supplies as needed.
- Organized training sessions for new hires to familiarize them with the workplace environment.
Medical Receptionist
City MD Urgent Care
, NY
2021.04 - 2022.08
- Greeted and checked in patients, updated patient information in thecomputer system.
- Verified insurance coverage for appointments and collected co-payments as required.
- Answered incoming calls, responded to inquiries from patients and other medical offices.
- Prepared charts for new patients, ensuring all necessary forms were completed correct.
- Provided support to clinical staff during patient visits, including rooming patients, collecting vital signs and documenting chief complaints.
Education
High School Diploma -
George Washington Carver High School For The Sciences
Springfield Gardens, NY06.2020
Associate of Science - Radiography
South College
GeorgiaSkills
- Inventory Control
- Exceptional Customer Service
- Sales Training
- Problem-Solving
- Computer Literacy
- Positive and Professional
- Microsoft Windows and Office
- Medical Terminology
- Insurance Verification
- HIPAA Compliance
- Front Desk Operations
- Medical Charting
- Data Entry
- Medical Billing
- Appointment Scheduling
- Clinical Support
Certification
- Food Handler Certification
06/2022 - 06/2027
- CPR Certified
01/2022 - 01/2024
References
References available upon request.
Timeline
Medical Receptionist
Stone Mountain Family Medicine
2023.12 - Current
Medical Records Clerk
Magnolia Place of Roswell
2022.10 - 2023.12
Medical Receptionist
City MD Urgent Care
2021.04 - 2022.08
Assistant Manager
Burger King
2020.02 - 2022.08
- Food Handler Certification
06/2022 - 06/2027
- CPR Certified
01/2022 - 01/2024
High School Diploma -
George Washington Carver High School For The Sciences
Associate of Science - Radiography
South College
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