ROMARIO SMITH
Brooklyn,NY
Summary
Reliable and motivated professional with experience in airport operations, retail sales, and customer service. Strong communicator, safety-focused, and effective in fast-paced environments.
Overview
1
1
Certification
12
12
years of professional experience
Work History
Ground Operations Agent
JetBlue
Queens, NY
10.2022 - 06.2026
- - Handled baggage and followed FAA/TSA regulations.
- - Prepared aircraft cabins and assisted with marshaling.
- - Operated ground equipment and maintained ramp safety.
- - Provided customer service and trained new hires.
Customer Sales Representative
AutoZone
Brooklyn, NY
09.2021 - 08.2022
- - Assisted customers with products, orders, and returns.
- - Processed transactions and handled cash accurately.
- - Resolved issues and promoted company programs.
Service Manager
Joyce West Indian Restaurant
Brooklyn, NY
02.2015 - 07.2019
- - Managed daily operations and cash handling.
- - Provided quality service and supervised staff.
- - Handled inventory and ordering.
Retail Merchandiser
Premium Retail Services
Chesterfield, MO
01.2014 - 01.2017
- - Stocked merchandise and followed planograms.
- - Assisted customers and used mobile reporting tools.
Education
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John Jay College of Criminal Justice
Associate of Science - Criminal Justice Studies
Queensborough Community College
01.2022
Skills
- Customer Service
- Cash Handling
- Sales
- Ground Operations
- Cpr certification
- Ase certification
- FAA/TSA Compliance
- Security license
Certification
- CPR Certification
- Security License
Timeline
Ground Operations Agent
JetBlue
10.2022 - 06.2026
Customer Sales Representative
AutoZone
09.2021 - 08.2022
Service Manager
Joyce West Indian Restaurant
02.2015 - 07.2019
Retail Merchandiser
Premium Retail Services
01.2014 - 01.2017
Associate of Science - Criminal Justice Studies
Queensborough Community College
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John Jay College of Criminal Justice