Romi Kooz
Elmwood Park,NJ
Summary
Dedicated 911 Dispatcher offering 5 years of related experience. Familiar with managing emotions and staying clear-headed under pressure. Successful at keeping callers calm and gathering required information to support police and other first responder actions. Reads maps, understands tracking information and provides timely updates to field personnel. As well as a fast-thinking Emergency Medical Technician with 7 years of experience. Known for efficiency and accuracy in stressful situations with excellent decision-making skills and attention to detail. Dedicated to comprehensive and compassionate patient care.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Public Safety Telecommunicator
Elmwood Park Police Department
12.2018 - Current
- Received public emergency and non-emergency calls and supervised response prioritization in order to effectively dispatch official units such as police, fire and EMS while tracking data in real-time environments.
- Relayed latest information to first responders via electronic means, telephone calls and radio responses.
- Read system maps and caller information, and documented details in system.
- Routed calls to police, fire and ambulance service to meet individual call needs.
Public Safety Telecommunicator
Englewood Police Department
06.2023 - Current
- Contributed to a safer community by consistently prioritizing and triaging incoming calls based on urgency.
- Entered criminal record checks, driver's license numbers and warrants into telecommunications systems to fulfill officer requests.
- Collaborated with other public safety agencies during joint operations, ensuring effective communication and resource allocation.
- Fielded 911 emergency and non-emergency calls and determined level of support that was needed for response.
- Handled sensitive information with discretion, adhering to confidentiality guidelines and protecting privacy rights.
Public Safety Telecommunicator
City Of Garfield
01.2022 - 09.2022
- Received public emergency and non-emergency calls and supervised response prioritization in order to effectively dispatch official units such as police, fire and EMS while tracking data in real-time environments.
- Relayed latest information to first responders via electronic means, telephone calls and radio responses.
- Read system maps and caller information, and documented details in system.
- Routed calls to police, fire and ambulance service to meet individual call needs.
Emergency Medical Technician
Elmwood Park Police Department
02.2022 - 01.2024
- Evaluated patient vital signs and status to determine care needs using pulse oximeters and electronic vital sign machines.
- Maintained levelheadedness and efficiency in high-pressure situations, effectively prioritizing tasks to save lives and provide medical care.
- Conducted equipment and vehicle checks to maintain continuous and safe operation.
- Developed and maintained rapport with coworkers and local hospital staff to facilitate efficient patient care.
- Controlled wounds and injuries en-route to hospitals, prepping patients for advanced treatments or maintaining conditions pre-arrival.
Firefighter
Elmwood Park Vol. Fire Dept.
01.2017 - 03.2023
- Operated pumping engine to direct water pressure in hose and nozzle for most efficient operation.
- Set up and operated master streams and aerial ladder pipes.
- Oversaw equipment and vehicle upkeep to maintain emergency readiness.
- Responded to emergency medical calls to perform lifesaving procedures and other emergency medical services.
- Participated in physical fitness and training programs to maintain preparedness and stamina for fire rescues
- Performed maintenance on water tanks, fire hoses and other firefighting equipment
Education
High School Diploma -
Noble Leadership Academy
Passaic, NJ06.2018
Skills
- Information Mapping
- Constructive Feedback
- Computer-Aided Dispatching
- Call Prioritization
- Patient Information
- Information Intake
- Emergency Communications
- Public Health and Safety
- Police Department Procedures
- Fire Assignments
- Document Calls
- Map Reading
- Routing Accuracy
Certification
- EMD - Emergency Medical Dispatch
- PST - Public Safety Telecommunicator
- EMT - Emergency Medical Technician
- Certified Nj Fire Fighter
Languages
Arabic
Native or Bilingual
English
Native or Bilingual
Spanish
Elementary
Timeline
Public Safety Telecommunicator
Englewood Police Department
06.2023 - Current
Emergency Medical Technician
Elmwood Park Police Department
02.2022 - 01.2024
Public Safety Telecommunicator
City Of Garfield
01.2022 - 09.2022
Public Safety Telecommunicator
Elmwood Park Police Department
12.2018 - Current
Firefighter
Elmwood Park Vol. Fire Dept.
01.2017 - 03.2023
High School Diploma -
Noble Leadership Academy
- EMD - Emergency Medical Dispatch
- PST - Public Safety Telecommunicator
- EMT - Emergency Medical Technician
- Certified Nj Fire Fighter
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