Ron Fontenot
Spring,Texas
Summary
Customer-oriented General Manager with 12 years of experience focused on increasing revenues and expanding growth with a focus of building culture through dynamic interaction and marketing.
Overview
13
13
years of professional experience
Work History
General Manager
Species Gym
05.2021 - 02.2023
- Increased gym member base 62% in nine months
- Launched marketing and referral programs in addition to maintaining new content on social media sites.
- Developed and maintained relationships with 700 gym members, suppliers, landlord, & third party vendors.
- Tracked trends and suggested enhancements to both challenge and refine company's overall standing & appeal
- Supervised personal training standards and offered training & nutritional counseling to a wide member base.
General Manager
Spring Fitness
Spring, TX
09.2014 - 12.2020
- Marketed and sold memberships to gym community, while building and maintaining its trust and comfort.
- Created and maintained overall culture that was unique to members.
- Managed budget implementations, employee reviews, training, schedules, and monthly incentive contests.
- Provided strategic oversight of marketing and promotional campaigns to reinvigorate gym culture.
- Trained new employees on proper protocols and customer service standards.
Assistant Manager
Fitness Connection
03.2010 - 09.2014
- Defined clear targets and objectives and communicated to other team members.
- Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.
- Developed loyal and highly satisfied customer base through proactive management of team customer service strategies.
- Identified and communicated customer needs to supply chain capacity and quality teams.
- Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
Education
Certification -
American Academy of Exercise
Houston07.2008
No Degree - Civil Engineering
Texas Southern University
Houston, TX05.1989
High School Diploma -
Galena Park High School
Galena Park, TX05.1985
Skills
- Vendor Negotiations
- Sales Expertise
- Performance Improvement
- Event Management
- Coaching and Mentoring
- Sales Promotion
- Staff Motivation
- Exceptional Interpersonal Communication
- Operations Management
Timeline
General Manager
Species Gym
05.2021 - 02.2023
General Manager
Spring Fitness
09.2014 - 12.2020
Assistant Manager
Fitness Connection
03.2010 - 09.2014
Certification -
American Academy of Exercise
No Degree - Civil Engineering
Texas Southern University
High School Diploma -
Galena Park High School
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