Ron Martin
Simpsonville,SC
Summary
Dynamic Store Manager with a proven track record at Food Lion, excelling in team leadership and customer relations. Enhanced customer satisfaction through effective training and mentoring, while implementing efficient inventory management practices. Known for problem-solving and fostering a positive work environment, driving team performance and achieving operational goals.
Overview
18
18
years of professional experience
Work History
Store Manager
Food Lion
11.2006 - Current
- Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
- Managed inventory control, cash control, and store opening and closing procedures.
- Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
- Assisted with hiring, training and mentoring new staff members.
- Improved customer satisfaction through staff training in customer service and product knowledge.
- Conducted regular performance reviews for staff members, providing constructive feedback and opportunities for growth.
Education
Aviation Management
Daniel Webster College
Nashua, NHSkills
- Problem-solving
- Customer relations
- Multitasking and organization
- Store operations
- Training and mentoring
- Team leadership
- Friendly and positive
- Inventory management
- Goals and performance
Timeline
Store Manager
Food Lion
11.2006 - Current
Aviation Management
Daniel Webster College
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