Ron Morrison
Summary
Motivated individual with experience in customer service and sales. Skilled in building customer relationships and understanding customer needs. Strong communication and interpersonal skills for providing superior customer service.
Overview
13
13
years of professional experience
Work History
Automotive Finance Manager
Niello BMW Elk Grove
10.2014 - 09.2022
- Explained very technical financial information to applicants in easy to understand language.
- Developed and maintained relationships with customers, lenders and other third parties.
- Analyzed potential risks and evaluated F&I products to identify suitable options for customers.
Automotive Finance Manager
Roseville Toyota
04.2013 - 02.2014
- Negotiated loan terms and conditions with customers to secure best deal.
- Processed loan applications and monitored progress from start to finish.
- Assisted customers with completing loan applications and other paperwork.
Automotive Finance Manager
Lexus & Acura Of Pleasanton
01.2010 - 03.2013
- Processed loan applications and monitored progress from start to finish.
- Negotiated loan terms and conditions with customers to secure best deal.
- Evaluated loan requests and documents to verify accuracy and completeness.
Education
Graduate of POST Police Academy - Law Enforcement
San Joaquin Delta College
05.1981
Skills
- Effective communication
- Analytical thinking
- Professional demeanor
- Product Knowledge
- Complaint Handling
- Customer Relations
Training And Awards
- AFIP Senior Certified F&I Professional
- EPPIE Finance Manager's award, Hendrick Automotive Group
- Toyota Financial Services One-Week F&I School
- Hendrick Financial Services One-Week F&I School
Attitude
Amateurs practice until they get it right. Professionals practice until they can't get it wrong
Timeline
Automotive Finance Manager
Niello BMW Elk Grove
10.2014 - 09.2022
Automotive Finance Manager
Roseville Toyota
04.2013 - 02.2014
Automotive Finance Manager
Lexus & Acura Of Pleasanton
01.2010 - 03.2013
Graduate of POST Police Academy - Law Enforcement
San Joaquin Delta College
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