RONA SHELL
Jacksonville,FL
Summary
Specialized in providing high-quality service in fast-paced restaurant environments. Possess strong knowledge of food and beverage pairings, with demonstrated ability to manage multiple tables efficiently. Skilled in customer relationship management, problem-solving, and teamwork. Previous roles have resulted in improved customer satisfaction ratings and repeat patronage.
Overview
10
10
years of professional experience
4
4
years of post-secondary education
Work History
Restaurant Server
OMELETTE CAFE OKATIE LLC
Okatie, South Carolina
10.2025 - 02.2026
- Provided exceptional customer service in a fast-paced dining environment.
- Processed guest orders accurately using point-of-sale system.
- Trained new servers on restaurant policies and customer service techniques.
Server/Bartender
IZU Hibachi and Sushi Bar
Bluffton, South Carolina
03.2025 - 02.2026
- Provided exceptional customer service in a fast-paced dining environment.
- Collaborated with kitchen staff to ensure timely meal preparation and delivery.
- Prepared and served a variety of alcoholic and non-alcoholic beverages.
Restaurant Server
OMELETTE CAFE BLUFFTON
Bluffton, South Carolina
09.2024 - 09.2025
- Processed customer orders accurately using point-of-sale system.
- Trained new staff on service protocols and customer interaction techniques.
- Took orders from customers and relayed them to kitchen staff in a timely manner.
Restaurant Server
A9 HOTPOT LLC
Bluffton, South Carolina
10.2023 - 10.2025
- Served food and beverages promptly with focused attention to customer needs.
- Provided exceptional customer service in a fast-paced dining environment.
- Assisted guests with menu selections and special dietary needs.
Server/Bartender
KOBE JAPANESE STEAK HOUSE AND SUSHI BAR
Bluffton, South Carolina
10.2018 - 09.2023
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Greeted new customers, discussed specials, and took drink orders.
- Prepared and served a variety of alcoholic and non-alcoholic beverages.
Intern (Pastry Chef)
Montage Palmetto Bluff
Bluffton, South Carolina
09.2017 - 08.2018
- Prepared doughs, fillings and icings according to recipes.
- Decorated cakes with intricate designs and patterns.
- Calculated and adjusted baking times and temperatures for different oven types, ensuring consistent results.
Intern (Server Assistant)
Centara Grand At Central World
Bangkok, Thailand
05.2016 - 11.2016
- Assisted servers in delivering food and beverages to guests promptly.
- Set up and cleaned tables before and after guest use efficiently.
- Assisted servers with carrying food from kitchen to tables, refilling drinks, and clearing away dirty dishes.
Education
Bachelor of Science - Hotel And Restaurant Management
FAR EASTERN UNIVERISTY
METRO MANILA, PHILIPPINES 07.2012 - 06.2016
Skills
- Customer service
- Point-of-sale operation
- Beverage preparation
- Time management
- Attention to detail
- Excellent judgment
- Craft cocktail preparation
- Safe food handling procedures
- Strong multitasking
- Salesmanship
- Team player attitude
References
Ellizsea Whittingham
MANAGER - OMELETTE CAFE BLUFFTON/OMELETTE CAFE OKATIE LLC
+1-843-304-0835
Timeline
Restaurant Server
OMELETTE CAFE OKATIE LLC
10.2025 - 02.2026
Server/Bartender
IZU Hibachi and Sushi Bar
03.2025 - 02.2026
Restaurant Server
OMELETTE CAFE BLUFFTON
09.2024 - 09.2025
Restaurant Server
A9 HOTPOT LLC
10.2023 - 10.2025
Server/Bartender
KOBE JAPANESE STEAK HOUSE AND SUSHI BAR
10.2018 - 09.2023
Intern (Pastry Chef)
Montage Palmetto Bluff
09.2017 - 08.2018
Intern (Server Assistant)
Centara Grand At Central World
05.2016 - 11.2016
Bachelor of Science - Hotel And Restaurant Management
FAR EASTERN UNIVERISTY
07.2012 - 06.2016