Ronald Adams
Raleigh,NC
Summary
Proven customer service expert with a track record of enhancing customer satisfaction at Food Lion through exceptional service and empathy. Skilled in efficient cash handling and streamlining grill cleaning processes at Bad Daddy's Burger Bar, demonstrating strong work ethic and integrity. Achieved positive feedback by prioritizing customer needs and fostering repeat business.
Overview
1
1
year of professional experience
Work History
Cashier
Food Lion
Raleigh, NC
05.2024 - Current
- Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
- Worked flexible schedule and extra shifts to meet business needs.
- Built relationships with customers to encourage repeat business.
- Helped customers complete purchases, locate items, and join reward programs.
- Welcomed customers and helped determine their needs.
- Performed cash, card, and check transactions to complete customer purchases.
- Operated cash register to record transactions accurately and efficiently.
Grill
Bad Daddy's Burger Bar
Raleigh
04.2024 - 09.2024
- Streamlined grill cleaning processes to reduce downtime between uses, optimizing the workflow in the kitchen.
- Addressed customer inquiries and concerns about food preparation practices, ensuring their confidence in the cleanliness of our grills.
- Supported sustainability initiatives within the workplace through responsible use of resources during cleaning tasks.
- Managed time efficiently while completing multiple tasks simultaneously such as cleaning grills and assisting with basic kitchen duties when necessary.
Education
Bachelor of Science - Psychology
North Carolina Central University
Durham, NC05.2018
Skills
- Customer Service
- Customer Assistance
- Work Ethic and Integrity
- Patience and Empathy
Languages
Spanish
Professional Working
Timeline
Cashier
Food Lion
05.2024 - Current
Grill
Bad Daddy's Burger Bar
04.2024 - 09.2024
Bachelor of Science - Psychology
North Carolina Central University