Supervisor with a proven track record in operations management, personnel supervision, and service excellence. Committed to optimizing team performance and enhancing customer satisfaction through effective coaching and strategic decision-making.
Overview
37
37
years of professional experience
Work History
Supervisor II
Dick's Sporting Goods, Inc
Smithton, PA
03.2000 - Current
Supervised daily operations to ensure optimal team performance and customer satisfaction.
Managed inventory processes, including Defective and Claims shrink and loss prevention strategies.
Conducted regular performance evaluations to enhance employee development and engagement.
Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
Demonstrated commitment to the organization''s core values, leading by example and fostering a culture of excellence.
Collaborated with other departments to achieve organizational goals, fostering teamwork across various functions.
Implemented safety protocols to minimize workplace accidents and maintain compliance with industry standards.
Successfully managed budgets and allocated resources to maximize productivity and profitability.
Material Handler
Pittsburgh Super Valu
New Stanton, PA
11.1988 - 07.1999
Operated forklifts and pallet jacks to transport materials efficiently within warehouse environment.
Conducted regular inspections of equipment to maintain operational efficiency and prevent malfunctions.
Assisted in loading and unloading deliveries, maintaining high standards of accuracy in inventory management.
Packed items into appropriate containers for shipment.
Collaborated with team members to ensure timely completion of tasks and high-quality work standards.
Increased productivity, utilizing forklifts and other material handling equipment effectively.
Education
High School Diploma -
Yough Sr. High
Herminie, PA
High School Diploma -
Central Westmoreland Vocational Technical School
New Stanton, PA
Skills
Coaching and guidance
Results driven
Personnel supervision
Service excellence
Attention to detail
Decision-making
Inventory control
Processes and procedures
Operations management
Priority management
Inventory oversight
Coaching and mentoring
Accomplishments
Supervised team of 14 staff members.
Collaborated with the Dev Team in the development of the Relos system for RTV.
Used Microsoft Excel to develop Staffing models and Pivot Tables for product tracking.
Minimize inventory shrink by check and investigating the results once they are populated