Summary
Overview
Work History
Education
Skills
Interests
Timeline
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Ronald Forde

East Stroudsburg,PA

Summary

Dynamic professional with a proven track record at the United States Postal Office, excelling in customer service and data management. Recognized for enhancing customer satisfaction through effective issue resolution and maintaining accurate records. Adept at prioritizing tasks and ensuring timely operations, contributing to overall productivity and operational success.

Overview

39
39
years of professional experience

Work History

Carrier

United States Postal Office
04.1986 - 12.2017
  • Enhanced customer satisfaction by addressing and resolving service issues promptly and professionally.
  • Communicated customer complaints, requests, and feedback to company management for swift resolution.
  • Achieved high levels of punctuality and reliability in meeting scheduled pick-up and delivery times.
  • Loaded and secured items in trucks to avoid damage to parcels during delivery.

General Assistant

US Mission to the Unitied Nations
08.1984 - 04.1986
  • Supported daily operations, ensuring smooth workflow and increasing overall productivity.
  • Supported customer service efforts when needed addressing concerns or requests professionally.
  • Enhanced customer satisfaction with timely response to inquiries and resolving issues promptly.
  • Assisted in meeting project deadlines by effectively managing multiple tasks and prioritizing workload.
  • Scheduled routine site maintenance and repair activities to avoid office disruptions.
  • Ensured inventory management by maintaining accurate records of supplies, equipment purchases, and vendor negotiations.

Stock Room Associate

Pathmark Supermarket
08.1983 - 11.1983
  • Demonstrated flexibility in adapting to changing store needs or priorities, willingly taking on additional responsibilities as needed to support overall operations.
  • Maintained accurate inventory records, ensuring timely replenishment of stock and preventing product shortages.
  • Operated efficiently under pressure during busy seasons, prioritizing tasks effectively while maintaining a strong commitment to detail-oriented work.
  • Checked numbers manually and used hand-held equipment to locate products.

Records Clerk

American Kennel Club
10.1978 - 07.1983
  • Assisted with typing, data entry, and answering incoming calls as required.
  • Maintained accuracy of records by verifying accuracy of data in records.
  • Generated reports from database systems to track records.
  • Transferred inactive records to storage to free up space and preserve history.

Education

Bachelor of Arts - Music

SUNY Purchase
Purchase NY
09-1977

High School Diploma -

Mt. Vernon High School
Mt. Vernon, NY
06-1973

Skills

  • Customer service
  • Data management
  • Documentation skills

Interests

  • Enjoy participating in [activity] for overall physical and mental well-being
  • I participate in low-impact exercises to strengthen core muscles
  • Martial Arts

Timeline

Carrier

United States Postal Office
04.1986 - 12.2017

General Assistant

US Mission to the Unitied Nations
08.1984 - 04.1986

Stock Room Associate

Pathmark Supermarket
08.1983 - 11.1983

Records Clerk

American Kennel Club
10.1978 - 07.1983

Bachelor of Arts - Music

SUNY Purchase

High School Diploma -

Mt. Vernon High School

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Ronald Forde