Ronald Hayes
Seattle,WA
Summary
Developed skills in customer interaction and transaction management in fast-paced retail environment. Demonstrated ability to handle cash, manage inventory, and resolve customer inquiries efficiently. Seeking to transition into new field where strong communication skills and attention to detail are valued.
Overview
30
30
years of professional experience
1
1
Certification
Work History
Laborer
LIUNA Local 242
01.2015 - Current
- Operated heavy machinery to complete tasks efficiently and safely.
- Assisted in loading and unloading materials to ensure timely project completion.
- Maintained cleanliness and organization of work areas to promote safety standards.
- Followed safety protocols consistently to minimize workplace hazards.
- Set up equipment as needed-
- Direct traffic
- Pave roads
Professional Car Detailer
Self Employed
01.1996 - Current
- Conducted thorough vehicle cleaning and detailing to enhance appearance and customer satisfaction.
- Utilized advanced cleaning tools and techniques for efficient vehicle polishing and waxing.
- Inspected vehicles for damage or imperfections prior to detailing, ensuring quality control standards.
- Mentored junior detailers on proper techniques and equipment usage, fostering skill development.
Counter Sales/Cashier
Emerald City Fish and Chips
06.2025 - 08.2025
- Collaborated with cross-functional teams to ensure accurate order processing.
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Developed rapport with customers through active listening skills, leading to higher retention rates and positive feedback from clients.
- Developed strong product knowledge to provide informed recommendations based on individual customer needs.
- Resolved customer inquiries through effective communication and problem-solving techniques.
Security Officer
Terminal Port 91
04.2022 - 10.2024
- Implemented safety protocols and training programs for new security personnel.
- Responded promptly to incidents, coordinating with law enforcement as necessary for resolution.
- Conducted regular patrols of terminal facilities to identify potential safety hazards.
- Monitored access points to ensure security compliance and prevent unauthorized entry.
Warehouse Forklift Operator
Key Stone/L K Q
08.2016 - 12.2018
- Operated forklifts efficiently to transport materials throughout warehouse, ensuring timely order fulfillment.
- Conducted regular equipment inspections and performed routine maintenance to enhance safety and reliability.
- Assisted in training new operators on safe forklift operation and best practices for warehouse procedures.
- Implemented inventory control measures, reducing discrepancies and improving stock accuracy.
Car Wash Attendant
Elephant Car Wash
09.2005 - 08.2015
- Supervised car wash operations to ensure adherence to quality standards and safety protocols.
- Trained and mentored new staff on efficient washing techniques and equipment usage.
- Implemented streamlined processes to improve workflow efficiency and customer satisfaction.
- Conducted regular inspections of equipment to maintain operational readiness and prevent downtime.
- Greeted customers and assessed needs to recommend suitable car wash services.
Education
GED -
Shorline C. College
Shorline, Wa04-2004
Skills
- Customer service
- English
- Security
- Store cleaning
- Patience and empathy
- Cash handling accuracy
- Customer engagement
- Order management
- Shipment receiving
- Point of sale systems
- Sales floor replenishment
- Time management
- Attention to detail
- Honest and dependable
- Teamwork and collaboration
Certification
- Certified Flagger, Traffic Control -
Languages
English
Timeline
Counter Sales/Cashier
Emerald City Fish and Chips
06.2025 - 08.2025
Security Officer
Terminal Port 91
04.2022 - 10.2024
Warehouse Forklift Operator
Key Stone/L K Q
08.2016 - 12.2018
Laborer
LIUNA Local 242
01.2015 - Current
Car Wash Attendant
Elephant Car Wash
09.2005 - 08.2015
Professional Car Detailer
Self Employed
01.1996 - Current
GED -
Shorline C. College
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