Ronald McQueen

• Operated buses safely and efficiently, ensuring timely arrivals and departures.
• Conducted pre-trip inspections to maintain vehicle safety and compliance standards.
• Assisted passengers with boarding and disembarking, providing exceptional customer service.
• Communicated effectively with dispatch regarding route changes and delays. Conducts professional pre-trip and post-trip inspections of my vehicle on a daily basis as well.

• Monitored inmate activities to ensure compliance with facility regulations and safety protocols.
• Conducted regular inspections of detention areas to maintain security and cleanliness standards.
• Assisted in crisis intervention, employing de-escalation techniques to manage conflicts effectively.
• Documented incidents and maintained accurate logs of inmate behavior and daily activities. United States Government ICE contracts, Immigration and Customs Enforcement. Also responsible for the enforcement of jail rules and regulations. Response to emergencies and exigent conditions . Obtained my medium security clearance from the United States Department of Homeland Security.

Responsible for the enforcement of New York City homeless shelter rules and regulations in Rego Park, New York. Responsible for security post control, response to emergencies and other exigent conditions and circumstances while on duty. Interacted professionally with all New York City government agencies and other first responders that arrived at the facility. Assisted in conducting routine fire drills, security incident reports were written and professional emails sent when necessary. Overall security protection and loss prevention activities.

• Supervised daily security operations, ensuring compliance with safety protocols and regulations.
• Trained new security personnel on site-specific procedures and emergency response protocols.
• Conducted regular inspections of premises to identify security vulnerabilities and recommend improvements.
• Coordinated incident response activities, documenting occurrences for further review and analysis. Security Site Supervisor for the NYCHA, New York City Housing Authority Alliance Security contract. The physical site was located in Midtown Manhattan in the Chelsea housing projects and development. As the security shift supervisor on the overnight shift, I was responsible for the critical supervision of the Security Guards on the overnight shift. Professional security reports were written, emails were also sent to upper management when appropriate. Security log entries were also my responsibility on my assigned shift. Security management and leadership were my responsibility as well.