Ronald M. Pfluke
Century Automotive
Henderson,NV
1
Certification
30
years of professional experience
Results-driven automotive professional with 25 years of experience in dealership success and operational efficiency. Expertise in profitability and process optimization led to promotions and the development of high-performing teams. As National Manager/Director of Sales at Allstate Dealer Services, consistently achieved record profits. Currently, as Director of Business Development at Century Automotive, focused on expanding regional services into a national footprint.
Work History
Director of Business Development
1 Year 6 Months- Develop and deliver nationwide products, processes, participation structures
- Drive revenue, manage profitability, manage margins while increasing production
- Strategically build out sales team, through mentorship, leadership, and employee development.
- Identify market conditions, forecast future growth and implement a strategy to exceed annual targets.
- Culture creator with focus on collaboration and critical importance of customer satisfaction and buy in.
- Manage existing accounts helping to maximize profits for our clients, providing specific data to support our findings
National Sales Manager
5 Years 6 Months- Analyzed data and recognized market trends to forecast territory alignments and implement action plans.
- Expert in cultivating long-term strategic partnerships.
- Lead and develop National Sales Team, hire and retain top talent.
- Design and implement sales ideas, business plans, presentations, training tools, communications and methodologies to ensure success throughout the regions
- Developed and executed F&I training curriculum through online platforms, seminars, and real-time in-dealership training.
- Proficient in dealer participation programs such as: Reinsurance, Retrospective programs, Advances, dealer obligor and admin obligor programs.
- Possess and in-depth understanding of industry trends, financial concepts, products, competition and strategies
- Work with multiple business units, Finance, Pricing, Products, SFDC, Fixed operations, Underwriting and AADP to establish consistent go to market strategies and acquisitions
Director of Sales
7 Years 7 Months- Built two regions from the ground up, developing, coaching and training multiple positions (Account Executives, Trainers, and Area Growth Leaders)
- Contributed to multiple projects such as employee development, retention, participation programs, territory alignment, and cross sales with Finance, P&C, Marketing, Smart Auction, and the Independent Agent Channel.
- Served on the Field Advisory Council for four years, last two as its chairman.
- Collaborated with Finance, Auction, Independent Agents, Commercial Lending, and P&C to establish consistent go-to-market strategies, driving strategic growth and maximizing acquisitions across all units.
Account Executive F&I
3 Years 5 Months- Developed dealership processes to enhance production, profitability, and efficiency through product implementation and consulting
- Acquired new client accounts through targeted outreach, sign new business, successful launching of new stores
- Conducted training workshops to improve team performance, groups, one on one and in seminars
- Collaborated with matrix partners, car dealerships, and independent insurance agencies to strengthen partnerships
Sales/Finance Management
11 Years- Finance Manager, Finance Director, Sales Manager.
- Directed sales finance operations, ensuring compliant deal structuring and accurate contract processing.
- Negotiated lender terms to secure competitive financing options and improve deal approvals.
- Reviewed credit applications and funding packages for accuracy, completeness, and policy adherence.
Education
Skills
Strategic Partnerships
Financial oversight
Objective development
Project Management
Growth Strategies
Lead generation
Team management
Customer Retention
Team leadership
Client retention
Market analysis
Revenue forecasting
Market expansion
Recruiting
Client Engagement
Accomplishments
- Lead Award winner 2015 - An award given to those who have embraced Ally's culture, core values, and one who has demonstrated proven leadership throughout the organization.
- Presidents Club Honors: 2008,2009,2010,2012,2013,2015
Certification
- Five Dysfunction of a Team, Dallas, TX
- Association of Finance and Insurance Professionals, Utica, NY
- Ally Leadership Academy, Miami, FL
- Managing Retail Operations, Detroit, MI
- Situational Leadership, Dallas TX
- Mohawk Valley Community College, Utica, NY
- Communispond, Charlotte, NC
Section name
References will be provided upon request
Recognitions & Awards
Lead Award winner 2015 - An award given to those who have embraced Ally's culture, core values, and one who has demonstrated proven leadership throughout the organization., Presidents Club Honors: 2008,2009,2010,2012,2013,2015
Timeline
Director of Business Development
Century Automotive
04.2025 - CurrentRead More
National Sales Manager
Allstate Dealer Services
12.2018 - 06.2024Read More
Director of Sales
Ally Dealer Products and Services
05.2011 - 12.2018Read More
Account Executive F&I
GMACI/Ally Dealer Products and Services
12.2007 - 05.2011Read More
Sales/Finance Management
Steet Auto Group, Inc.
11.1996 - 11.2007Read More
Communispond
Read More
Mohawk Valley Community College
Read More
Situational Leadership
Read More
Managing Retail Operations
Read More
Ally Leadership Academy
Read More
Association of Finance and Insurance Professionals
Read More
Five Dysfunction of a Team
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