Ronald Skoglund

Merged my company that I founded with BSB to provide a stable path of support and security for my customer base and my employees. I am currently selling Cloud based communication solutions to my embedded customer base and bringing them over to BSB. I operate a remote branch office in northern Mi to which I am one of seven offices.

Purchased a 35 year old business that provide 24/7/365 live answering of telephone calls. Increase billables by over 40 percent.

I conducted market research, developed a business plan, and successfully started a new company, Heritage Telecom. I established a new company that provided telecommunications solutions to businesses in northern Mi.

to many by identifying needs, presenting a system design and providing the installation and continued support for over 1500 businesses in a 100 mile radius of the hub in Gaylord.

Developed programs to introduce new product lines. Created new company literature and presentation package for the sales team.

• Achieved regional sales objectives by coordinating sales team, developing successful strategies, and servicing accounts to strengthen business relationships. I conducted sales training meetings and daily support for my team.

Maintained the hiring and education of inside and outside sales personnel. Created a sales manual for sales people to use in the field.

• Managed a team of customer support representatives, providing ongoing training and development opportunities. Developed and directed the move, add, and change dept which expanded inside sales for the company. This department also was a building ground for providing people to move out to field sales.

Straight commission field sales. Helped pioneer TSS in the early days of divestiture into one of the strongest private interconnects of that day.