Summary
Overview
Work History
Education
Skills
Timeline
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Rondale Smith

Rondale Smith

Euclid ,OH

Summary

Dynamic and goal-oriented professional with a proven track record at Giant Eagle, excelling in customer service and teamwork. Recognized for enhancing operational efficiency and building strong customer relationships. Skilled in inventory management and problem-solving, consistently achieving performance metrics while maintaining a positive work environment.

Overview

8
8
years of professional experience

Work History

Sales Associate

Litehouse Pool and Spa
04.2025 - Current
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Built relationships with customers to encourage repeat business.
  • Managed returns, exchanges and refunds in accordance with store policy.

Packing, Shipping, and Receiving Assembler

Giant Eagle
12.2021 - 08.2025
  • Sealed, packed, labeled and affixed postage on packages to prepare materials for shipping, utilizing postage meters, and sealing tools.
  • Expedited order processing time through effective organization and prioritization of tasks.
  • Consistently met or exceeded performance metrics, driving continuous improvement in packing, shipping, and receiving operations.
  • Collaborated with team members to meet daily production targets while maintaining high-quality standards.
  • Maximized warehouse space utilization, reorganizing storage areas for optimal product accessibility.
  • Improved inventory management with regular stock audits and timely reporting of discrepancies.
  • Assisted in training new team members, sharing best practices for packing, shipping, and receiving processes to foster a culture of excellence among colleagues.

Produce Clerk

Giant Eagle
12.2021 - 04.2025
  • Enhanced product quality by regularly inspecting, rotating, and culling fresh fruits and vegetables.
  • Maintained safe, neat, and clean working environment and closely monitored for wet floors or other hazards.
  • Maintained a clean and organized produce section by promptly removing damaged or expired items, sanitizing surfaces, and restocking shelves.
  • Checked for outdated and overripe grocery items and removed from inventory.
  • Used dollies and pallet jacks to unload and organize merchandise from delivery trucks.
  • Enhanced departmental teamwork by fostering a positive work environment and maintaining open lines of communication with coworkers and management.
  • Inspected produce to update and adjust pricing information.
  • Managed inventory levels to prevent overstock or shortages of produce items through regular monitoring and communication with suppliers.
  • Used in-store system to locate inventory and place special orders for customers.
  • Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.

Trainee Associate

Taco Bell
03.2017 - 08.2019
  • Provided excellent customer service by addressing client inquiries promptly and professionally.
  • Implemented process improvements that increased overall efficiency within the department or team setting.
  • Managed multiple tasks simultaneously, demonstrating strong organizational skills even under tight deadlines.
  • Supported project leads in managing client relationships for better customer satisfaction.
  • Contributed to successful project completion by providing timely administrative support as needed.
  • Learned new materials, processes, and programs quickly.

Security Officer

Tenable Protective Services
09.2019 - 08.2020
  • Patrolled and monitored premises in company vehicle, on bicycle, and by foot.
  • Checked and verified photo identification prior to granting facility access.
  • Checked identification of persons entering and exiting facility to eliminate unauthorized visitors.
  • Reported suspicious activities and persons to law enforcement.
  • Oversaw daily monitoring and patrolled buildings, grounds, and work sites.

Education

Business

Easthall High School
Gainesville, GA
05.2020

Skills

  • Customer service
  • Teamwork and collaboration
  • Time management
  • Problem-solving skills
  • Listening skills
  • Multi-tasking strength
  • Goal oriented
  • Relationship building
  • Exceptional customer service
  • Flexible and adaptable
  • Critical thinking
  • Calm under pressure

Timeline

Sales Associate

Litehouse Pool and Spa
04.2025 - Current

Packing, Shipping, and Receiving Assembler

Giant Eagle
12.2021 - 08.2025

Produce Clerk

Giant Eagle
12.2021 - 04.2025

Security Officer

Tenable Protective Services
09.2019 - 08.2020

Trainee Associate

Taco Bell
03.2017 - 08.2019

Business

Easthall High School

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