Microsoft Office 365
Rondk Ramze
Bank Teller
San Diego,CA
Summary
Well-versed in handling a high volume of cash on a daily basis in fast paced bank settings. Knowledgeable about managing financial transactions, preventing fraud and complying with various security acts and regulations. Looking for a new position with room for advancement where sales abilities, technological device experience, as well as an eager attitude to learn more programming languages is highly valued.
Overview
7
7
years of professional experience
8
8
years of post-secondary education
Work History
Bank Teller
Bank Of America
San Diego, CA
02.2019 - Current
- Assisted customers with starting up to start the process of closing accounts, recommended and offered new services.
- Completed highly accurate, high-volume money counts via both manual and machine-driven approaches.
- Answered customer inquiries regarding account balances, transaction history, services charges and interest rates.
- Educated customers on use of banking website and mobile apps.
- Logged cashier's checks and other transactions to maintain accurate account records.
- Provided customer records, account statements and copies of checks.
- Removed mutilated currency from circulation.
- Recognized needs and referred to appropriate representative or line of business for cross-sell or service opportunities.
- Identified sales opportunities and referred customers to branch partners in financial services.
Mobile Sales Consultant
Best Buy
San Diego, CA
04.2014 - 11.2017
- Maintained excellent knowledge of complex technology devices and products to assist customers in making selections to meet business and personal needs.
- Selected correct products based on customer specifications and explained details and functionality of each.
- Kept customers and other employees up-to-date on latest devices and technology by performing frequent product demonstrations.
- Discussed Apple, Samsung and Google differences, benefits and drawbacks with customers.
- Provided information about network policies, contract parameters and payment plans.
- Troubleshot technical concerns regarding cell phone operations, applications and performance.
- Activated phones on networks such as Sprint, Verizon At & t.
- Oversaw signage, pricing and shelf labeling to promote neat, professional presentation.
- Accepted and processed payments and purchases for new equipment using POS system.
Insurance Producer
Farmeres
El Cajon , CA
08.2016 - 11.2016
- Adhered to all regulations for insurance sales.
- Provided information on features, policies and relative advantages to promote insurance packages.
- Cultivated new business by offering presentations on financial well-being to individuals and groups on term and whole life insurance.
- Approached potential clients by using direct marketing mailings and phone contacts.
- Set up policies and completed all documentation.
- Spent ample time with each customer, verbally reviewing and explaining documents for client comprehension.
- Sold auto, home, life and other various insurance products to individuals and affinity groups within assigned territory using consultative selling techniques.
- Obtained underwriting approval by completing application for coverage.
- Sought out new clients and developed client relationships through networking, direct referrals, lead databases and cold calling.
Education
Bachelor of Science - Computer Science
California State University - San Bernardino
San Bernardino, CA 08.2021 - Current
Associate of Science - Computer Science
Cuyamaca College
El Cajon, CA 08.2014 - 05.2021
Skills
60 WPM typing speed
Compliance, banking laws and regulations
Night and safe deposit procedures
Rapid 10-key data entry
Upselling skills
Multilingual in Kurdish
Cash handling expertise
Deposit and withdrawal management
Property insurance
Quote information
Policy renewals
Product line knowledge
Customer consultations
Phone activations understanding
Repair skills
Upselling and cross-selling
Software
C
Java
Timeline
Bachelor of Science - Computer Science
California State University - San Bernardino
08.2021 - Current
Bank Teller
Bank Of America
02.2019 - Current
Insurance Producer
Farmeres
08.2016 - 11.2016
Associate of Science - Computer Science
Cuyamaca College
08.2014 - 05.2021
Mobile Sales Consultant
Best Buy
04.2014 - 11.2017