Microsoft Office 365
Rondk Ramze
Bank Teller
San Diego,CA
Summary
Well-versed in handling a high volume of cash on a daily basis in fast paced bank settings. Knowledgeable about managing financial transactions, preventing fraud and complying with various security acts and regulations. Looking for a new position with room for advancement where sales abilities, technological device experience, as well as an eager attitude to learn more programming languages is highly valued.
Overview
7
7
years of professional experience
8
8
years of post-secondary education
Work History
Bank Teller
Bank Of America
San Diego, CA
02.2019 - Current
- Assisted customers with starting up to start the process of closing accounts, recommended and offered new services.
- Completed highly accurate, high-volume money counts via both manual and machine-driven approaches.
- Answered customer inquiries regarding account balances, transaction history, services charges and interest rates.
- Educated customers on use of banking website and mobile apps.
- Logged cashier's checks and other transactions to maintain accurate account records.
- Provided customer records, account statements and copies of checks.
- Removed mutilated currency from circulation.
- Recognized needs and referred to appropriate representative or line of business for cross-sell or service opportunities.
- Identified sales opportunities and referred customers to branch partners in financial services.
Mobile Sales Consultant
Best Buy
San Diego, CA
04.2014 - 11.2017
- Maintained excellent knowledge of complex technology devices and products to assist customers in making selections to meet business and personal needs.
- Selected correct products based on customer specifications and explained details and functionality of each.
- Kept customers and other employees up-to-date on latest devices and technology by performing frequent product demonstrations.
- Discussed Apple, Samsung and Google differences, benefits and drawbacks with customers.
- Provided information about network policies, contract parameters and payment plans.
- Troubleshot technical concerns regarding cell phone operations, applications and performance.
- Activated phones on networks such as Sprint, Verizon At & t.
- Oversaw signage, pricing and shelf labeling to promote neat, professional presentation.
- Accepted and processed payments and purchases for new equipment using POS system.
Insurance Producer
Farmeres
El Cajon , CA
08.2016 - 11.2016
- Adhered to all regulations for insurance sales.
- Provided information on features, policies and relative advantages to promote insurance packages.
- Cultivated new business by offering presentations on financial well-being to individuals and groups on term and whole life insurance.
- Approached potential clients by using direct marketing mailings and phone contacts.
- Set up policies and completed all documentation.
- Spent ample time with each customer, verbally reviewing and explaining documents for client comprehension.
- Sold auto, home, life and other various insurance products to individuals and affinity groups within assigned territory using consultative selling techniques.
- Obtained underwriting approval by completing application for coverage.
- Sought out new clients and developed client relationships through networking, direct referrals, lead databases and cold calling.
Education
Bachelor of Science - Computer Science
California State University - San Bernardino
San Bernardino, CA 08.2021 - Current
Associate of Science - Computer Science
Cuyamaca College
El Cajon, CA 08.2014 - 05.2021
Skills
60 WPM typing speed
Software
C
Java
Timeline
Bachelor of Science - Computer Science
California State University - San Bernardino
08.2021 - Current
Bank Teller
Bank Of America
02.2019 - Current
Insurance Producer
Farmeres
08.2016 - 11.2016
Associate of Science - Computer Science
Cuyamaca College
08.2014 - 05.2021
Mobile Sales Consultant
Best Buy
04.2014 - 11.2017
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