Roneisha Lestrick
Westwego,LA
Summary
Committed and hardworking associate with experience processing transactions and assisting customers. Dedicated to resolving issues, answering customer questions and ringing up customers. Creative problem-solver versed in customer service.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Front End Associate
Walmart
Harahan, LA
02.2019 - 02.2023
- Assisted customers with returns, refunds and resolving transaction issues.
- Worked flexible schedule and extra shifts to meet business needs.
- Built relationships with customers to encourage repeat business.
- Replaced merchandise stock throughout check-out lines and end-cap displays.
- Helped customers complete purchases, locate items, and join reward programs.
- Addressed customer needs and made product recommendations to increase sales.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Greeted customers entering store and responded promptly to customer needs.
- Worked closely with shift manager to solve problems and handle customer concerns.
Tutor Volunteer
University Of New Orleans
Gentilly, LA
01.2020 - 05.2022
- Created personalized lesson plans to meet needs of diverse learners.
- Developed student confidence through positive reinforcement strategies.
- Assisted 3-5 students in developing study skills and strategies.
- Used variety of teaching methods to successfully help wide range of students.
- Conducted review sessions to help students prepare for tests.
- Facilitated small group and one-on-one tutoring sessions focusing on academic subject areas.
- Worked closely with between 3-5 students on specific class struggles, closely reviewing materials and assignments to offer targeted help.
Greeter
The Court Of Two Sisters
New Orleans, LA
05.2021 - 08.2021
- Managed multiple tasks simultaneously and completed all assigned duties each shift.
- Answered customer questions and pointed individuals in right directions.
- Recommended products and services to customers based on personalized needs.
- Displayed friendly, outgoing, and energetic behavior to create warm, fun atmosphere for guests.
- Maintained clean, organized environments for presentable front-of-house areas.
- Took information about guests' party size, led to seating and offered menus.
- Monitored customer activity to maintain safe and secure environments.
- Retained knowledge of promotions, products and services for informative customer advice.
Education
No Degree - Finance
University of New Orleans
New Orleans, LA05.2024
Skills
- Coaching and Mentoring
- Stump Pulling
- Cleaning and Sanitizing
- Time Management Skills
- Team Oriented
- Feedback Acceptance
- Excellent Written and Verbal Communication
- Reports
- Restocking
- Energy and Physical Stamina
- Greeting and seating guests
Certification
- Certified Dental Assistant, Accelerated Dental - January 2023 - March 2023
Skating
I've always loved skating since I was a child. I recently got back into it things that I used to enjoy doing and skating was one of those things. I'm not an expert at it but I love it nonetheless.
Timeline
Greeter
The Court Of Two Sisters
05.2021 - 08.2021
Tutor Volunteer
University Of New Orleans
01.2020 - 05.2022
Front End Associate
Walmart
02.2019 - 02.2023
No Degree - Finance
University of New Orleans