Summary
Overview
Work History
Education
Skills
Certification
References
Timeline
Generic
Ronesha M. Taylor

Ronesha M. Taylor

Euclid,Ohio

Summary

Dedicated healthcare professional with proven success in managing training initiatives and overseeing documentation for community-based programs. Recognized for exceptional communication skills, effective planning, and meticulous organizational abilities. Aiming to leverage these strengths to enhance healthcare delivery and community engagement.

Overview

13
13
years of professional experience
1
1
Certification

Work History

Community Health Worker

Cleveland Clinic
Cleveland, OH
08.2023 - Current
  • Building community via chats, posts, and interactions, conducting in-person and telephonic non-clinical assessments to understand member care needs, preferences, and socioeconomic barriers, evaluating the home environment as needed, assisting member with scheduling physical health and behavioral health office visits, acting as an enrollee advocate with providers, community resources, schools, and others, supporting enrollee compliance with their care plan, medication, and treatment, supporting enrollee self-management, building and maintaining relationships with providers and community resources to support enrollee referrals, Implementing community assessments to identify community resource gaps

Administrative Assistant II

Cleveland Clinic
Cleveland, OH
10.2017 - 08.2023
  • Responsible for triaging high volume calls, inputting phone encounters to clinical team, administer calendar and schedules management, compose and prepare a variety of correspondences (e.g., reports, forms, presentation materials, messages, etc.) as required, coordinates management functions and assists in special projects, preparing traveling arrangements(e.g., flights, hotel, reimbursement, etc.), sorting and receiving/sending faxes, e-mails, messages, voicemails, scheduling patients’ appointments, routing medication refills, acting as a liaison between internal and external customers

Radiology Imaging Specialist

Cleveland Clinic
Cleveland, OH
03.2012 - 10.2017
  • Responsible for high volume incoming calls from patients/facility, data entry, file maintenance, sending/receiving faxes/emails, creating patients’ imaging chart, processing patients’/facilities request for images, uploading patients’ prior images from outside facilities, archiving/retrieving patients’ records, informing patients of their images, patient pick up/drop per request, ordering/ stocking office supplies

Education

Certificate - Community Health Worker

Cuyahoga Community College
Cleveland, OH
08-2024

Ohio State University - Human Development And Family Science

Ohio State University
Columbus, OH
06.2011

High School Diploma -

Cleveland School of the Arts
Cleveland, OH
06.2008

Skills

  • Training skills
  • Healthcare advocacy
  • Community-based resources
  • Assignment management
  • Health coaching
  • Healthy living plans
  • Informational materials
  • Public outreach
  • Resource advocacy
  • Encounter documentation
  • CPR Certified
  • Multitasking Abilities
  • Health screening
  • Data Collection
  • Medical Terminology
  • Organized and detail-oriented
  • Problem-solving aptitude
  • Public health education
  • Record-keeping
  • Patient Advocacy
  • Time management abilities

Certification

  • Community Health Worker
  • Basic Life Support

References

References available upon request.

Timeline

Community Health Worker

Cleveland Clinic
08.2023 - Current

Administrative Assistant II

Cleveland Clinic
10.2017 - 08.2023

Radiology Imaging Specialist

Cleveland Clinic
03.2012 - 10.2017
  • Community Health Worker
  • Basic Life Support

Certificate - Community Health Worker

Cuyahoga Community College

Ohio State University - Human Development And Family Science

Ohio State University

High School Diploma -

Cleveland School of the Arts
Ronesha M. Taylor